Head Service Ambassador/Crew

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent bakery at Changi Airport is looking for a dedicated Cashier/Barista. This role involves handling customer orders, preparing beverages, and upselling a variety of baked goods. Ideal candidates have good communication skills, can work independently, and possess experience in the Food & Beverage industry. On-the-job training is provided, along with benefits like a 13th Month Bonus and health reimbursements.

Benefits

13th Month/Festive Bonus

Dental & Health medical reimbursement

Sales incentive

Qualifications

• Experience in Customer Service/F&B is a plus.
• Candidates with barista experience preferred.
• Able to work in rotating shifts.

Responsibilities

• Handle the cashier and customer inquiries.
• Upsell baked goods and prepare hot/iced beverages.
• Pick and pack baked goods based on orders.

Skills

Good communication skills

Customer service experience

Ability to work independently

Fluent English

Job description

Job Description / Responsibilities

- Responsible in handling the cashier

- Uniforms will be provided

- Upselling of baked goods and souvenir items

- Pick and Pack baked goods such as buns, loafs, cakes, muffins , cookies based on customer order

- Prepare hot/iced beverages such as coffee (latte, cappuccino, long black etc) based on customer order

- Handle customer inquiries (for both walk-in and phone calls)

- Any other Ad-hoc duties assigned by the Manager

Requirement

- Able to work in rotating shifts ( 7am - 4pm, 11am - 9pm, |10 hours shift)

[Changi Airport T2 outlet: 7am - 4pm, 1pm - 11pm]

(OT pay for additional hours as per MOM regulations)

- Able to work on Public holidays and Weekends (4 days OFF /month)

- Good communication skills

- Able to speak fluent English

- Able to work independently

- Experience in Customer Service/F&B is a plus

- Candidates who are able to start work immediately are preferred.

- Candidates with barista experience (espresso-based coffees) is a plus.

- On-job training will be provided

Benefit

13th Month/Festive Bonus, Dental & Health medical reimbursement, Sales incentive.