Head, Regional Strategic Accounts: Regional Merchants

GrabTaxi Holdings Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

GrabTaxi Holdings is seeking a Regional Managed Enterprise team lead in Singapore. In this role, you will drive strategic partnerships, lead a team to enhance regional growth, and foster sustainable business relationships with major multinational merchants to support Grab's mission across Southeast Asia.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Benefits package (GrabFlex)

Parental leave

Birthday leave

Volunteering leave (LASA)

Grabber Assistance Programme

FlexWork arrangements

Qualifications

• 12 years+ of experience in QSR/F&B industry.
• Proven experience negotiating contracts with major brands.
• Strong leadership capabilities in partnership management.

Responsibilities

• Lead partnerships with large regional merchant partners.
• Manage full-cycle business planning and execution across eight markets.
• Set priorities alongside the Regional Head for strategic accounts.

Skills

Negotiation

Partnership Development

Leadership

Strategic Thinking

Interpersonal Skills

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You'll join the Regional Managed Enterprise team, a key player in guiding Grab's partnerships with influential regional merchants, clients, and agencies. Our team is dedicated to advancing Grab's vision of being Southeast Asia's super app by promoting strategic partnerships that foster growth across the OneGrab ecosystem. We focus on business strategies that serve our top-tier partners, ensuring collaborations benefit both corporate partners and the customers they serve.

Get to Know the Role

Reporting to the Regional Head of Managed Enterprise Business, you will use your experience in the QSR/F&B industry and negotiation skills to enhance partnerships with large multinational merchants. Your leadership will drive regional growth that positively influences local markets. You are prepared to lead a team in achieving business plans and creating measurable impact across our strategic regional partners. You will work onsite at Grab Singapore's office located at One-North.

The Critical Tasks You Will Perform

• You will spearhead strategic and commercial partnerships with large regional merchant partners.
• You will lead a team of Regional Commercial Managers through full-cycle business planning and execution, focusing on achieving sales outcomes across eight local markets.
• You will foster sustainable growth by collaborating with your team to identify and nurture new strategic regional accounts.
• You will collaborate with the Regional Head to set priorities and goals for all strategic accounts.
• You will develop vital business relationships internally and externally to fulfil joint business plan goals.
• You will be accountable for overseeing business plan progress and integrating team efforts with company strategy.
• You will manage initiatives by working with Ops, Product, and Marketing teams to shape strategies with key business opportunities.

What Essential Skills You Will Need

• 12 years+ of relevant experience in dealing with a major brand(s) with proven experience negotiating contract terms and implementing collaborations in the QSR/F&B industry, ensuring value for partnerships.
• Strong partnership development and leadership experience relevant for managing partnerships with major brands.
• Ability to adapt strategic thinking into actionable plans and negotiations, benefiting Grab's business strategies.
• Capabilities in building trust through interpersonal and consultative selling skills, necessary for cross-functional coordination to execute deals.
• Experience in SE Asian markets, providing insight into regional business dynamics and cultural considerations.
• Skill in crafting influential presentations that effectively communicate partnership strategies and objectives.
• Flexibility to manage multiple tasks and navigate ambiguity in unstructured environments, crucial for responding to evolving business needs.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.