Head of Technical

ADEMCO (FAR EAST) PTE LTD; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Head of Technical to oversee a dynamic team responsible for security equipment installation and management. This pivotal role involves leading multiple teams, ensuring project delivery within set parameters, and enhancing operational processes. The ideal candidate will have a strong background in engineering, exceptional leadership qualities, and the ability to manage relationships with clients and external partners. If you are a committed individual with a passion for problem-solving and innovation in the security industry, this opportunity is perfect for you.

Qualifications

• 8-10 years of experience in a related field with a proven track record.
• Strong leadership and organizational skills are essential.

Responsibilities

• Lead and manage multiple teams for security equipment installation and operations.
• Enhance documentation and improve methodologies for the technical department.

Skills

Leadership

Problem-solving

Communication

Coordination

Project Management

Education

Degree in Electrical/Mechanical Engineering/Computer Science

Diploma in Electrical/Electronics Engineering

Job description

Job Summary:

The Head of Technical will be responsible for managing a group of Technical Officers for security equipment installation, testing, commissioning, and system programming in accordance with required standards.

The Head of Technical reports to the Technical Director.

Job Responsibilities:

• Lead a department with multiple teams of internal and/or external resources to deliver specified works within agreed parameters.
• Manage Security and Fire Decam teams and oversee the day-to-day activities and operations of the department.
• Implement and enforce best-practice technical/project methodology and processes to the team, with the objective of better management.
• Develop and actively manage project plans in line with company standards to ensure solutions are delivered within agreed parameters.
• Take appropriate corrective action to ensure delivery remains on track.
• Define requirements, agree on terms, and ensure delivery.
• Manage relationships with external partners, communicate effectively, and keep control of deliverables.
• Enhance current documentation of all infrastructure components and operational processes.
• Study the current department structure and provide a proposal and implementation plan for the restructure.
• Track and identify new opportunities to improve our methodology and training offerings.
• Build technical relationships with prospects or existing/new customers.
• Lead one team and manage the team to complete the works within the schedule and budget.
• Set targets, implement guidelines, and assist with any issues team members may have.
• Communicate effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Be in charge of Technical BCM and Banking audits with technical solutions to address audit findings.
• Handle customer complaints.
• Participate in all programs and enforce all policies relating to performance evaluations and career development planning.
• Enforce standard policies and procedures for the technical department.
• All other duties as assigned by management.

Job Requirements:

• Minimum 8-10 years of related experience with a demonstrable record of success.
• Good communicator with excellent coordination skills.
• Ability to work on multiple discipline projects.
• Committed individual with great initiative and strong problem-solving skills.
• Degree in Electrical/Mechanical Engineering/Computer Science or its equivalent.
• Possess good leadership and organizing abilities.
• Experience in the Security, ACS, CCTV, IDS, FIDS industry with integration knowledge and exposure to products and operations will be an added advantage.
• Possess a minimum diploma in Electrical/Electronics Engineering with at least 4 years of working experience as a managing agent of military camps.