Head of Tech

BOM BOM PTE. LTD.; Singapore; On-site; SGD 150,000 - 220,000; Full time

Job summary

A leading technology company in Singapore is seeking a senior, hands-on CTO/PMO to drive a significant transformation project focusing on technology leadership and digital transformation. The ideal candidate will lead end-to-end project initiatives, manage external vendors, and prioritize customer experience and operational analytics. Candidates should possess at least 10 years of experience and a bachelor's degree in a related field, along with strong skills in UX/UI and vendor management.

Qualifications

• Minimum 10 years of experience in end-to-end digital project leadership.
• Proven background in UX/UI, data security, systems design, and B2C/D2C platforms.
• Strong experience with technology vendor management and stakeholder reporting.

Responsibilities

• Lead and manage end-to-end technology pipeline for BB3.0 project.
• Oversee multiple concurrent tech initiatives across web, app, and internal tools.
• Prepare and present regular project updates to leadership and key investors.

Skills

Technology Leadership

Digital Transformation

Project Management

Vendor Management

Data Architecture

UX/UI Design

Bilingual in English and Mandarin

Education

Bachelor's degree in computer science or related field

Tools

CRM Systems

Project Management Tools

Data Analytics Tools

Job description

We are seeking a senior, hands-on CTO/PMO to drive transformation project, a full-stack technology revamp of our D2C business, with a strong focus on customer experience, operational analytics, and long-term scalability. The ideal candidate must bring deep experience in both technology design and execution, and a sharp eye for ROI and stakeholder management. If you are passionate about people, pets, and premium service, and enjoy working in a dynamic environment, we’d love to have you on our team.

Responsibilities

Technology Leadership & Digital Transformation

• Lead and manage end-to-end technology pipeline for BB3.0 project including:

1. Front-end & back-end development
2. Mobile app build-out
3. AI integration into CRM, ordering, and inventory systems
4. Customer subscription model
5. Order and inventory forensic reporting
   • Translate business needs into technical roadmaps and product deliverables
   • Champion UX/UI improvements to enhance customer experience and retention

Project & Vendor Management

• Oversee multiple concurrent tech initiatives across web, app, and internal tools
• Manage external technology vendors to ensure on-time, on-budget delivery
• Perform project cost-benefit analysis and track ROI
• Own project milestones, budgets, UAT, implementation, and risk mitigation

Data & Security

• Lead data architecture planning with strong emphasis on reporting, privacy, and security
• Collaborate with internal stakeholders to define performance dashboards and predictive analytics for commercial and operational insights

Governance & Stakeholder Management

• Prepare and present regular project updates to leadership and key investors
• Maintain high standards of documentation, testing, and compliance
• Ensure strong communication flow between business units and technical teams

Requirements

• Bachelor’s degree in computer science, Information Systems, or related field
• Minimum 10 years of experience in end-to-end digital project leadership
• Proven background in UX/UI, data security, systems design, and B2C or D2C platforms
• Strong experience with technology vendor management and stakeholder reporting
• Familiar with mobile app development, web stack architecture, and AI/data pipeline implementation
• Bilingual in English and Mandarin (to coordinate with tech vendors and internal stakeholders)
• Detail-oriented, timeline-driven, and capable of managing ambiguity in a fast-moving environment