Head of R&D Quality & Operation Department

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

PERSOL Singapore is seeking a senior leader to develop and oversee Quality and Operations strategies for the R&D center, including building quality management systems from the ground up for emerging business ecosystems such as developer ecosystems and platform business.

The role ensures excellent operation, high efficiency, and regulatory compliance, with end-to-end quality assurance across multi-department cross-team project groups and value streams, plus responsibility for facilities and

Qualifications

• Expert in business strategy and project management with experience in quality representative roles at multiple levels.
• Extensive experience in Quality and Operation management of R&D departments, including QMS construction and KPI management.
• Minimum 8 years team management and quality representative experience with leadership in large-scale product quality assurance.
• Effective communicator with leadership and motivation; recognized with quality-related awards.

Responsibilities

• Develop Quality & Operation strategies and yearly plan for emerging ecosystems.
• Ensure the research center operates efficiently and complies with local regulations.
• Build and promote process maturity with end-to-end quality assurance across multi-department projects.
• Oversee R&D facilities, environmental management, developer platform tooling, and ecosystem innovation.

Skills

Business strategy

Project management

Quality representative

Leadership

Communication

Education

Bachelor's degree in Computer Science / Electronic Engineering or related fields

Job description

Responsibilities

• Develop Quality & Operation strategies and yearly plan, including building quality management systems from the ground up for emerging business ecosystems (e.g., developer ecosystem and platform business).
• Ensure the research center's excellent operation, high efficiency, and compliance with local laws and regulations.
• Responsible for the research center's process building and promotion of process maturity, including end-to-end quality assurance for multi-department cross-team project groups and value streams.
• Responsible for R&D Facilities and Environmental management, as well as developer platform management covering developer toolchains, technical platforms, and ecosystem experience and innovation.

Requirements

• An expert in business strategy and project management, with proven experience in quality representative roles at multiple organizational levels
• Have extensive experience in Quality and Operation management of R&D departments, including quality management system construction, quality capability building, quality culture cultivation, and quality KPI management.
• Minimum 8 years team management and quality representative experience, with demonstrated leadership in driving large-scale product quality assurance
• An effective communicator, able to provide excellent leadership and motivation for the team; recognized with quality-related awards
• Bachelor's degree or equivalent qualification in Computer Science, Electronic Engineering, or related fields.