Position Description
The Head of Production is responsible for coordinating the various disciplines within the Operations AMRO department related to staffing and standardization, ensuring a healthy and sustainable workforce within Operations AMRO. This role oversees personnel allocation and scheduling of production teams, development of the workforce, and continuous improvement of standards and working methods.
Part A - CORE TASKS AND RESPONSIBILITIES
Resource Management
- Own and manage the Resource Management process within AMRO.
- Ensure AMRO Operations meet objectives for aligning labor hour coverage with Operational and financial requirements and fulfill daily, weekly, and monthly staffing needs at minimal cost.
Leadership Responsibilities
- Provide hierarchical leadership to Production Leads, Production Planning & Control, Project support officer, C-staff and Structures team lead.
- Coordinate technical guidance and onboarding of new employees and interns in collaboration with the training coordinator.
- Lead departmental meetings with production Leads, Production Planning & Control, Engineering and Training to discuss shared topics including planning, commitments, working methods, SHEQ (Safety, Health, Environment, Quality), cost control, and process and quality improvements; actively contribute to follow-up action implementation.
- Conduct performance appraisals and development discussions with Production Leads, Production Planning & Control, Project support officer, C-staff and Structures team lead.
Key Responsibilities & Performance Areas
Standards
- Develop and continuously improve the FSA Production Standard and standard documentation such as Standard operating procedures and policies.
- Design and implement training and development programs for all personnel within Operations AMRO.
- Implement short-term absence policies, conduct return-to-work and frequent absence meetings, and manage long-term absence in collaboration with HR and occupational health services.
Reporting
- Develop KPIs for operational processes based on FSA Project Management and Production Standards, in collaboration with the Head of programs, Managing director and Head of Supply chain.
- Ensure appropriate structure and utility of reporting from support departments to meet Operations’ information needs.
Part B - Required Experience, Competencies & Qualifications
- Bachelor’s degree or higher in a relevant technical (aircraft maintenance) or business discipline.
- Experience and knowledge in production planning and monitoring related to aircraft line / base maintenance.
- Familiarity with organizational processes, procedures, manuals, technical handbooks, and relevant IT systems.
- Strong communication skills due to frequent interaction with employees, customers and authorities.
- Proven leadership skills.
- In-depth understanding of business models, organizational structure, procedures, and regulations.
- Knowledge of production methods, products, markets, and business dynamics.
- Knowledge of contract law and export compliance regulations.
- Knowledge of logistics management.
- Completion of IPMA-C/D certification or equivalent project management training