Head of People Development

TOUCH Community Services; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

TOUCH Community Services is seeking a strategic People Development leader to enhance organizational capabilities. The role involves creating learning strategies and programs focused on leadership and talent development, as well as driving employee engagement initiatives. Candidates should have a strong background in learning and development with at least 8 years of experience.

Qualifications

• Minimum of 8 years of experience in learning and development.
• Proven track record in designing and implementing successful programs.
• Certification in learning and development is a plus.

Responsibilities

• Lead the development and implementation of learning strategies.
• Oversee talent development programs and succession planning.
• Manage the delivery of learning initiatives and evaluate their impact.

Skills

Project Management

Communication

Facilitation

Interpersonal Skills

Education

Bachelor's degree in Human Resources or related field

Master’s degree preferred

Tools

Learning Management Systems (LMS)

Job description

Job Summary:

We are seeking an innovative and strategic People Development leader to lead and build a high-performing culture and enhance organisational capabilities through comprehensive people development and employee engagement initiatives. This role is pivotal in driving our commitment to continuous learning and fostering an environment where employees can thrive and grow.

You play a key role in the creation, development and deployment of a broad curriculum across the organisation, focusing on leadership and talent development, transformation of culture and learning innovation, leveraging both internal and external network of resources.

Key Responsibilities:

1. Learning and Development Strategy:

• Develop, implement and facilitate a cohesive learning and development strategy aligned with organisational goals and objectives.

• Develop a training roadmap that aligns to the different job grades and competencies.

• Identify current and future skills required and create learning pathways to meet these needs.

• Integrate modern learning methodologies and technologies to enhance learning experiences.

2. Talent Development:

• Design and oversee programs that support leadership development, succession planning, and high-potential employee growth.

• Create career development frameworks and coaching/mentoring programs to foster talent growth at all levels of the organisation.

• Formalise a Talent Framework that includes talent assessments and provide actionable insights to guide talent management decisions.

3. Employee Engagement:

• Develop and execute employee engagement strategies that promote a positive organisational culture and high levels of employee morale and satisfaction.

• Utilize surveys, focus groups, and other tools to gauge employee engagement and identify areas for improvement.

• Implement initiatives to recognize and reward employee achievements and contributions.

4. Program Management:

• Manage the end-to-end development and delivery of learning programs, including planning, designing, executing, facilitating and evaluating.

• Oversee the selection and management of external training vendors and consultants.

• Ensure all learning and development initiatives are delivered on time, within scope, and within budget.

5. Measurement and Evaluation:

• Establish metrics and KPIs to measure the effectiveness and impact of learning and talent development programs.

• Continuously assess program outcomes and employee performance to refine and enhance development strategies.

• Report on learning and development activities, progress, and outcomes to senior management.

6. Collaboration and Stakeholder Management:

• Partner with department heads and senior leaders to understand business needs and ensure alignment of learning initiatives.

• Serve as a trusted advisor on talent development matters, providing expertise and guidance to stakeholders.

• Foster strong relationships with employees at all levels to understand their development needs and career aspirations.

7. Training Grants and Fundings

• Be familiar with the different grants and fundings available within the sector and tapping on such grants to bring a broader range of programs to our employees.

Qualifications & Competencies:

• Bachelor's degree in Human Resources, Organisational Development, Business Administration, or a related field. A Master’s degree is preferred.

• Minimum of 8 years of experiences in learning and development, talent management, or a similar role.

• Proven track record of designing and implementing successful learning and development programs.

• Strong understanding of adult learning principles, instructional design, and modern learning technologies.

• Strong facilitation skills

• Excellent project management skills with the ability to manage multiple priorities and projects simultaneously.

• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

• Proficiency in using Learning Management Systems (LMS) and other relevant software.

• Certification in learning and development, such as CPLP, is a plus or ACLP/ACTA certified