Head of Operations, Southeast Asia

Hatch Asia; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading logistics provider is seeking a Regional Operations Director to oversee operations in Singapore and Malaysia. The ideal candidate will have over 10 years of leadership experience in logistics and supply chain, strong profit and loss management skills, and a proven track record in process improvements. The role involves managing a large team, ensuring compliance, and driving customer satisfaction through quality service delivery.

Qualifications

• Minimum of 10 years leadership experience in logistics, supply chain, or freight forwarding.
• Strong track record in managing full profit and loss accountability.
• Demonstrated success in implementing process improvements.

Responsibilities

• Lead all operational activities across Singapore and Malaysia.
• Oversee profit and loss performance.
• Manage and develop a team of 300 across multiple sites.
• Champion process excellence by introducing automation.
• Ensure operational readiness and compliance.

Skills

Leadership in logistics

Profit and loss management

Process improvement

Stakeholder management

Team development

Job description

Overview

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish career success for our candidates. Over the years, we have continued to innovate and improve how we identify and assess talents to deliver on successful talent strategies for our clients.

Our Client, The organization is a leading Asia-based global third-party logistics (3PL) provider with a diversified portfolio of integrated logistics and international freight forwarding services. Founded in 1980, it has built a significant global footprint, particularly in emerging markets, with extensive infrastructure and deep local expertise across Asia, the Middle East, and beyond. With operations in nearly 60 countries, the company is recognized for its ability to deliver reliable, cost-effective, and sustainable supply chain solutions tailored to the needs of industries such as fashion, electronics, food, and pharmaceuticals. Its portfolio spans air, ocean, road, and rail freight, complemented by warehousing, distribution, project logistics, and e-commerce solutions. The organization is also at the forefront of supply chain visibility, offering advanced tools that provide customers with end-to-end tracking and actionable insights. As the international arm of a leading global logistics group, the company is strategically positioned to drive growth, resilience, and innovation in global trade.

Responsibilities

• Lead all operational activities across Singapore and Malaysia, ensuring alignment with global and regional strategies.
• Oversee profit and loss performance, implementing initiatives to optimize cost structures, drive efficiency, and enhance profitability.
• Manage, mentor, and develop a team of 300 across multiple sites, building a culture of accountability, safety, and continuous improvement.
• Champion process excellence by introducing automation, data-driven practices, and lean methodologies to streamline workflows.
• Ensure operational readiness and compliance with all corporate policies, regulatory requirements, and industry standards.
• Drive customer satisfaction by delivering consistent service quality and customized logistics solutions.
• Partner closely with commercial teams to identify and pursue growth opportunities while safeguarding operational capacity.
• Oversee cold chain operations where applicable, ensuring integrity, efficiency, and adherence to regulatory standards.

What It Takes

• Minimum of 10 years leadership experience in logistics, supply chain, or freight forwarding, with direct responsibility for large teams and multi-site operations.
• Strong track record in managing full profit and loss accountability.
• Demonstrated success in implementing process improvements and operational transformation initiatives.
• Exposure to cold chain operations preferred.
• Proven ability to lead, motivate, and develop high-performing teams in fast-paced, complex environments.
• Commercially minded with strong analytical and decision-making skills.
• Excellent stakeholder management skills, with the ability to collaborate across functions and geographies.

How to Apply

Interested candidates, please click the “Apply For This Job” Button. All information will be kept in the strictest confidentiality. Priority responses will be given to candidates who are shortlisted. Employment Agency No: 11C5794