Head of Operations (F&B) – $10,000 (ID: 681121)

PERSOL; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A prominent recruitment firm in Singapore is seeking an Operations Manager with extensive F&B experience. This role involves overseeing restaurant operations, ensuring compliance with standards, and driving strategic initiatives. The ideal candidate should have a degree in Business, 8-10 years of relevant experience, and strong leadership capabilities, with adaptability in a dynamic environment.

Qualifications

• 8-10 years' experience in F&B operations.
• Experience managing multiple brands and outlets.
• Strong ability to lead teams and drive results.

Responsibilities

• Develop and implement operational plans aligned with company goals.
• Oversee all restaurant operations and ensure resource optimization.
• Lead and coach the Operations Team with performance metrics.

Skills

Leadership skills

Strategic decision-making

Operational efficiency

Market analysis

Adaptability

Education

Degree in Business or related

Job description

Responsibilities

• Develop and implement strategic operational plans aligned with company goals, including identifying new markets and overseeing investment projects like new openings or refurbishments.

• Drive operational efficiency through SOP implementation, training, audits, and compliance with quality, service, and regulatory standards.

• Lead and coach the Operations Team, ensuring clear performance metrics and individual development plans are in place and actively managed.

• Oversee all restaurant operations to ensure resource optimization, performance standards, and consistent guest experience.

• Set sales, cost, and expense targets; monitor P&L items; and ensure budget adherence for operational efficiency.

• Develop and execute marketing strategies across all channels to boost brand awareness, customer acquisition, and retention.

• Conduct ongoing market research to identify trends, competitor movements, and opportunities for growth or innovation.

• Ensure all restaurants comply with company policies, industry standards, and regulatory requirements while proactively managing operational risks.

• Recommend and implement refurbishment plans, remodels, and brand alignment initiatives based on industry trends and customer expectations.

• Perform additional responsibilities or special projects as assigned by the Managing Director.

Requirements:

• Degree in Business, or related.

• 8–10 years' experience in F&B operations.

• Strong leadership with a track record of driving teams and results.

• Strategic, data-driven, and business-focused decision-maker.

• Experience in managing multiple brands and outlets.

• Well-versed in industry trends and best practices.

• Adaptable, analytical, and able to manage multiple priorities in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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