Head of Operational Risk & Resilience

Maybank Singapore; Singapore; On-site; SGD 160,000 - 210,000; Full time

Job summary

Maybank Singapore is seeking an experienced senior professional to implement and strengthen the Bank’s Operational Risk Management Framework across the organisation.

You will lead RCSA, KRI, incident management, and data collection, adapting policies to local regulatory needs while providing independent risk oversight for new products, processes, and third-party arrangements. Strong leadership and stakeholder engagement are essential for driving risk culture.

Qualifications

• Professional qualification or Degree in Finance, Business, Engineering, Risk Management or a related discipline.
• At least 10 years of relevant experience in operational risk management, business continuity management or a related role.
• Strong understanding of banking businesses and operations, including Retail and Corporate Banking.

Responsibilities

• Lead the implementation of Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRI), incident management and data collection requirements.
• Adapt Group operational risk and business continuity policies to meet local regulatory and business requirements.
• Provide independent risk oversight and advice on new products, processes, systems, outsourcing arrangements and third-party risks.
• Review and challenge risk assessments, control testing, risk profiles and operational risk incidents.
• Lead bank-wide business continuity planning, testing, training and crisis preparedness initiatives.
• Prepare timely operational risk, loss, KRI and outsourcing reports for Management.
• Coordinate regulatory submissions, audits and inspections relating to operational risk, business continuity and outsourcing.
• Conduct training and awareness programmes to strengthen the Bank’s risk culture.
• Participate in relevant banking industry committees and promote industry best practices.

Skills

Risk management

Business continuity

Stakeholder engagement

Analytical thinking

Presentation skills

Advisory skills

Education

Degree in Finance or related discipline

Job description

Maybank Singapore is seeking an experienced senior professional to implement and strengthen the Bank’s Operational Risk Management Framework across the organisation.

You will lead RCSA, KRI, incident management, and data collection, adapting policies to local regulatory needs while providing independent risk oversight for new products, processes, and third-party arrangements. Strong leadership and stakeholder engagement are essential for driving risk culture.