Head of IT - Supply Chain Systems

DYSON OPERATIONS PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Join a leading company in engineering as the Head of Supply Chain Systems, where you'll lead a dynamic team and drive the strategy for robust Supply Chain Solutions. You'll work closely with global stakeholders, oversee complex projects, and ensure systems are aligned with business needs while fostering professional growth within your team. With responsibilities that span leadership, collaboration, and innovation, this position is pivotal for maintaining Dyson's excellence in supply chain management.

Qualifications

• Experience in developing IT roadmaps and programme plans aligned with business needs.
• Proven experience managing third-party vendor relationships.
• Self-motivated, results-driven with a strong sense of accountability.

Responsibilities

• Providing leadership to the Supply Chain Systems team.
• Overseeing DevSecOps practices to enhance operations and projects.
• Managing vendor relationships, negotiations, and contracts.

Skills

Strong relationship-building

Collaboration skills

Adaptability

Results-driven mindset

Strong communication

Curiosity and eagerness to stay updated

Tools

ERP

WMS

Order Management Systems

Delivery Platforms

Visibility tools

SAP

Manhattan

Infor

Blue Yonder

o9

E2Open

Job description

About Us

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. The aim of Dyson IT is to create robust IT architecture, to manage data and processes effectively and efficiently and continue to grow our world-class team. A team that is strategic, enabling business acceleration, growth, and success.

Dyson’s Global IT – Group Support Functions has end-to-end accountability for the strategic roadmap, design, delivery, and support of all business applications enabling Dyson’s global planning, procurement, manufacturing, supply chain, aftersales, finance, HR, and legal business processes. The team is organized into domains:

• Planning & Manufacturing Systems
• Supply Chain Systems
• HR Systems
• Finance Systems
• Legal Systems

About the role

The Supply Chain Systems team collaborates with global and regional stakeholders, technology partners, and internal teams to develop roadmaps, oversee programmes, projects, enhancements, and operational support for Dyson’s Supply Chain Systems landscape.

Responsibilities of the Head of Supply Chain Systems include:

• Providing leadership to the Supply Chain Systems team, comprising professionals in Solution Architecture, Technical Product Ownership, Program and Project Management, Business Analysis, and Operations.
• Focusing on career development, succession planning, recruitment, onboarding, and fostering a positive culture within Dyson IT.
• Working with business leaders, product owners, solution architects, and third-party partners to define and implement the strategy and roadmap for Supply Chain Systems.
• Overseeing DevSecOps practices where applicable to enhance operations and projects.
• Guiding IT leadership and stakeholders to maximize platform architecture value.
• Collaborating with the Global IT Director to plan and deliver projects over a three-year horizon.
• Managing vendor relationships, negotiations, and contracts with procurement and business leaders.
• Monitoring industry trends and innovations to inform system improvements.
• Ensuring projects are delivered on time, within scope, budget, and quality standards.
• Managing project risks and issues with effective mitigation strategies.
• Ensuring compliance with technical principles and governance standards.
• Identifying and addressing gaps in platform capabilities and managing technical debt.
• Overseeing global application support processes, including escalation management for major incidents.

About you

• Self-motivated, results-driven, with a strong sense of accountability.
• Adaptable, able to thrive in complex and ambiguous environments.
• Strong relationship-building and collaboration skills.
• Experience in developing IT roadmaps and programme plans aligned with business needs.
• Excellent communication and customer-facing skills, capable of simplifying complex ideas.
• Familiarity with Supply Chain Technologies (e.g., ERP, WMS, Order Management Systems, Delivery Platforms, Visibility tools) and partners (e.g., SAP, Manhattan, Infor, Blue Yonder, o9, E2Open).
• Strong business acumen related to Supply Chain Systems processes.
• Proven experience managing third-party vendor relationships.
• Curiosity and eagerness to stay updated on market innovations.
• Willingness to travel as needed.