Head of IT PM, CS & Solution Delivery

DHL Germany; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading logistics company in Singapore is hiring for an IT leadership role focused on driving success across digital supply chain solutions. The ideal candidate will have at least 15 years of IT management experience and be responsible for overseeing project delivery, managing stakeholder relationships, and leading a high-performing team. This position is key to ensuring that the company's IT initiatives align with business objectives within a diverse and inclusive workspace.

Qualifications

• At least 15 years of IT management experience in a service-related business.
• Experience in strategic planning and driving continuous improvement.
• Ability to analyze complex information effectively.

Responsibilities

• Lead the IT Product & Project Management team to achieve business objectives.
• Oversee development of the IT product roadmap.
• Ensure successful delivery of IT projects.

Skills

IT management experience

Strategic planning

Communication skills

Project management

Analytical skills

Team leadership

Job description

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

As an integral part of our IT leadership team, you will be accountable for ensuring that our digital supply chain solutions and services are driving success across our growing Transport and Warehouse businesses, and for our customers.

Your key responsibilities will include:

• Leading and driving the IT Product & Project Management (PM) team in meeting the country office's business objectives and overall IT strategy
• Overseeing the development of the IT product roadmap, aligning with strategic direction
• Spearheading projects and deployments aligning with DHL standards, to ensure sustainable growth and competitiveness in the market
• Key stakeholders management (internal), including cross collaborations to achieve strategic goals
• Managing and engaging customers to deliver win-win IT solutions
• Ensuring the successful delivery of IT projects and products
• Streamlining of IT projects costing and standardized project implementation to create value added services to customers and internal stakeholders
• Managing and driving a high performing team

Requirements

• At least 15 years of proven experience in IT management at a senior level within a complex, service-related business
• Experience in strategic planning and a demonstrated record of driving Continuous Improvement and delivering results
• Ability to analyse abundant and complex information and to identify the underlying essentials
• Superior communication skills with technical and non-technical senior management
• Proven ability to conceptualise and deliver IT solutions (from Opportunity to Delivery) for the customers with a focus on business growth
• Innovative and forward thinking leader who drives an engaging high performance culture

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.