Head of IT

Intriq Journey specialises in luxury tailored-made journeys. We combine personalised luxury with sustainability and innovation, creating the ultimate travel experience to the remotest corners of the world, so our guests can enjoy an exceptional journey with a peace of mind. We are proud of our brand and heritage and believe we are among the best in the industry.

We are looking for like-minded talents to join us – an international, dynamic, and fast-growing bespoke travel company. Flourish in an environment that is supportive, innovative, and forward-looking with regional exposure with offices in Singapore, Hong Kong, and Beijing.

Role Purpose:

To upgrade our IT capabilities to achieve greater efficiency, better customer experiences and ensure accurate information for our analysis and management.

Responsibilities:

Central Travel reservation and integration

• To manage our Central Travel reservation system.
• To work with the management of all offices (Singapore / HK / China) as well as HQ to ensure processes and systems are aligned.
• To integrate our Sales / Marketing / Product / Financial processes and information with the system.
• Continuously upgrade the capabilities and efficiency of our usage of the system.

Support our new business initiatives and ensure integration

• CRM and Club Management.
• New customer interface.

Introduce use of AI into our processes

Integrate China into the company’s IT system

Management

• Understand the company’s business needs and processes and ensure IT plan supports them.
• Budget Management.

Oversight of IT infrastructure including cybersecurity

Constantly seeking upgrades

Reporting Relationship

• Reporting to COO.

Requirements

• 3 to 5 years’ experience in an IT management role.
• Ability to understand business requirements.
• Project management skills.
• Dynamic attitude of constantly upgrading.

Interested candidates, please write to career@intriqjourney.com.