Head of Infrastructure

PLAUD ai; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A dynamic and innovative company specializing in AI-native hardware and software is seeking a strategic lead for their cloud infrastructure. You will oversee technical architecture, implement best practices, and drive the development of a robust developer platform. This is a pivotal role to ensure operational efficiency and enhance team collaboration within a fast-growing global team.

Qualifications

• 10+ years of experience in infrastructure or DevOps/SRE-related roles.
• Deep understanding of AWS, GCP, or Azure cloud platforms.
• Minimum 5 years of technical team management experience.

Responsibilities

• Lead the strategic planning and technical architecture of the company’s infrastructure.
• Drive cloud platform architecture design and implement SRE best practices.
• Lead the development of a unified developer platform to enhance engineering efficiency.

Skills

Cloud platforms

Containerization (Docker/Kubernetes)

DevOps toolchains

SRE methodologies

Team management

Communication skills

Education

Bachelor's degree in Computer Science or related fields

Tools

AWS

GCP

Azure

Jenkins

GitHub Actions

AWS CDK

Grafana

Job description

ABOUT PLAUD AI

PLAUD AI is a pioneering AI-native hardware and software company that turns meetings and conversations into actionable insights with AI devices like PLAUD NOTE and PLAUD NotePin. By recording, transcribing, and summarizing real-life conversations, our solutions boost productivity and save time. Designed for precision and flexibility, whether in meetings or on the go, our products empower you to focus on creative, high-value work while AI handles the details.

We are a growing global team of hardware and software experts seeking advanced AI innovations that integrate with real-life user scenarios. Our newly established headquarters in San Francisco will collaborate with our teams in Shenzhen, Beijing, and Tokyo to extend AI benefits to users globally.

Visit https://www.plaud.ai to learn more.

WHY JOIN US

Join a skyrocketing team where your impact drives success and your career reaches new heights, along with what we have achieved, as shared below.

Global Leadership: Positioned uniquely to lead the future of work by leveraging innovative AI-driven devices and solutions.

Founded in December 2021: Bootstrapped, profitable, and experiencing explosive growth.

10x Revenue Growth: Achieved 10x revenue growth for two consecutive years, reaching a $210 million run rate, with expectations for even greater expansion in 2025.

Proven Product-Market Fit: Over 700,000 devices shipped globally since November 2023, with users engaging for an average of 30 hours per month to enhance productivity.

New Initiatives: Expanding from consumer-focused products to industry-specific solutions and enterprise-level services.

Loved by Professionals: Our products are trusted by professionals in sectors such as healthcare and sales, where conversations drive success.

WHAT YOU WILL DO

1. Lead the strategic planning and technical architecture of the company’s infrastructure to ensure stable and efficient operations in the cloud；

2. Drive cloud platform architecture design, build automated operations systems, and implement SRE best practices；

3. Lead the development of a unified developer platform to enhance engineering efficiency and system reliability；

4. Promote DevOps process optimization, improve CI/CD pipelines, and implement Infrastructure as Code (IaC) practices；

5. Oversee cloud service security governance, cost control, and ensure platform SLA commitments；

6. Collaborate with other technical leaders to foster cross-departmental collaboration and strengthen engineering culture.

WHAT YOU WILL BRING

1. Bachelor’s degree or above, preferably in Computer Science or related fields, with 10+ years of experience in infrastructure or DevOps/SRE-related roles；

2. Deep understanding of AWS, GCP, or Azure cloud platforms, with hands-on experience in large-scale production architecture and operations；

3. Proficient in containerization technologies (Docker/Kubernetes) and familiar with cloud-native services；

4. Experienced with mainstream DevOps toolchains (e.g., Jenkins, GitHub Actions, AWS CDK, Grafana)；

5. Practical experience in implementing SRE methodologies, including SLI/SLO, incident response, and postmortem processes；

6. Experience in platform engineering or improving developer experience is a plus；

7. Minimum 5 years of technical team management experience, with proven ability in team building and organizational development；

8. Strong communication and cross-functional collaboration skills, with strategic thinking and solid execution capabilities.