Head of Digital Services

Lifelong Learning Singapore Pte. Ltd.; Singapore; Sur place; SGD 180 000 - 260 000; Plein temps

Résumé du poste

Lifelong Learning Singapore Pte. Ltd. seeks a seasoned Head of Digital Services to lead IT infrastructure, cybersecurity, data governance and enterprise systems. The role combines hands-on delivery with leadership of two staff and external MSPs across on‑premises and cloud platforms.

You will oversee risk management, PDPA compliance and information security policies, while driving data governance and system lifecycle management. A 2-year contract is offered initially, with extension potential.

Qualifications

• Degree or Diploma in Information Technology, Computer Science or related discipline.
• 10+ years of relevant experience in IT infrastructure, cybersecurity or related technology functions.
• Leadership or managerial experience (≥3 years).
• Hands-on experience with networks, firewalls, Microsoft 365 and cloud platforms.
• Knowledge of cybersecurity frameworks and PDPA/ISO standards.

Responsabilités

• Lead cybersecurity programme including risk management, security controls and incident response.
• Oversee information security policies and risk registers; manage Cyber Trust Mark certifications.
• Manage identity/access, endpoint and email security, data loss prevention and staff security awareness.
• Review vendor assessments, remediation of findings, and audit responses.
• Partner with DPO for technical controls ensuring PDPA compliance.
• Lead data governance including ownership, classification, quality and retention.
• Establish and maintain system governance standards and lifecycle management.
• Report cybersecurity, data governance and technology risks to senior management and Board.
• Oversee network, firewalls, Wi‑Fi, servers, cloud services, backups and campus tech infrastructure.
• Define infrastructure standards and review major changes to architecture and firewall configurations.

Connaissances

Leadership

Stakeholder management

Communication of technical concepts

Hands-on IT experience

Formation

Degree or Diploma in IT/CS

Outils

Microsoft 365

Cloud platforms

Backup/DR solutions

Networks & Firewalls

Description du poste

About the role

The Head, Digital Services leads a team of two and is responsible for LLSG's IT infrastructure, cybersecurity, data governance and enterprise systems. This is a hands‑on leadership role that oversees infrastructure, applications and end‑user services through a combination of internal resources and managed service providers.

Key responsibilities

• Lead LLSG's cybersecurity programme, including risk management, security controls, vulnerability management and incident response

• Maintain information security policies, controls and risk registers, and oversee Cyber Trust Mark certification and renewals

• Oversee identity and access management, endpoint and email security, data loss prevention, and staff security awareness initiatives

• Review vendor security assessments, vulnerability assessment and penetration test reports, and audit findings, ensuring timely remediation

• Partner with the Data Protection Officer to implement the technical controls required for PDPA compliance

• Lead LLSG's data governance framework, including data ownership, classification, quality, retention and data‑sharing practices

• Establish and maintain systems governance standards covering system ownership, change management, access reviews, and system lifecycle management

• Report cybersecurity, data governance and technology risks to senior management and the Board

• Oversee LLSG's network, firewalls, Wi‑Fi, servers, cloud services, backup systems and campus technology infrastructure

• Define infrastructure standards and review major technical changes, including network architecture and firewall configurations

Requirement

• Degree or Diploma in Information Technology, Computer Science or a related discipline
• At least 10 years of relevant experience in IT infrastructure, cybersecurity or related technology functions, including at least 3 years in a leadership or managerial role
• Hands‑on experience managing networks, firewalls, Microsoft 365, cloud platforms, backup and disaster recovery solutions
• Good knowledge of cybersecurity frameworks and standards such as Cyber Trust Mark, ISO/IEC 27001, PDPA and IT governance practices
• Experience managing IT vendors and managed service providers
• Strong stakeholder management skills, with the ability to communicate technical concepts and risks clearly to non‑technical audiences, including senior management and Board members
• Comfortable operating in a hands‑on role within a lean team environment

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2‑year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.