Head of Design

GRABTAXI HOLDINGS PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading transportation network company in Singapore is seeking a Head of Design to define and own design outcomes and product strategy. This role involves mentoring design managers, leading innovative design teams, and collaborating with cross-functional leadership. The ideal candidate has over 7 years of experience in user-centered design, exceptional user experience knowledge, and a strong portfolio. The position is onsite at the Singapore office.

Qualifications

• 7+ years experience managing high performing design teams.
• An online portfolio or case studies demonstrating user-centred design and leadership.
• Exceptional understanding of user experience design for the web and mobile.
• Extensive leadership experience on cross-functional product teams.
• Experience managing User Research, Service Design, UX Writing or Design Operations.

Responsibilities

• Define design outcomes, product quality and co-own product strategy.
• Lead design - managing Design Managers and overseeing multiple design teams.
• Mentor and develop Design Managers, helping them advance in their careers.
• Collaborate with senior leadership to shape strategic growth.
• Foster a culture of creativity, innovation, and collaboration within the design team.
• Propose and drive initiatives that further the design organisation.
• Advocate for and establish new standards of quality.

Skills

User-centered design

Leadership

Creative innovation

Collaboration

Mentoring

Job description

Get to Know the Team

You will join the senior leadership team at Grab Design, you will work with veteran design leaders and Product, Analytics, and Engineering teams across all vertical product teams. Our mission is to create world-class, user-centric experiences that connect consumers with entrepreneurs across the region. We are dedicated to understanding our users' needs and designing with purpose, ensuring that every experience, from hailing a ride to ordering a meal, is not just functional but delightful.

Get to Know the Role

As the Head of Design, you will define and own design outcomes, product quality and co-own the product strategy for the team(s) that you are managing. You will partner with Product, Design and Engineering leadership in exploring the needs of our users and the business and driving the delivery of impactful experiences that drive our mission forward. You will shape the design practice by establishing the value of people-centricity, and getting buy-in for new product ideas and initiatives.

If you have a user-centric approach, embrace ambiguity and thrive in collaborative environments, then the Grab Design team is the place for you. We\'re looking for exceptional design leaders, with track records of growing highly autonomous and impactful teams, who can think strategically and act decisively, and who can help the team positively impact how millions of people across Southeast Asia interact with Grab.

You will report to the Head of Design. This role will be onsite and based in the Grab Singapore's One North office

The Critical Tasks You Will Perform

• Define design outcomes, product quality and co-own product strategy.
• Lead design - managing Design Managers and overseeing multiple design teams, ensuring they operate cohesively and deliver high-quality work.
• Mentor and develop Design Managers, helping them advance in their careers.
• Collaborate with senior leadership to shape and scale the overall strategic direction and growth of the organization.
• Foster a culture of creativity, innovation, and collaboration within the design team.
• Propose, shape and drive initiatives that further the design organisation and its vision.
• Evangelise for and safeguard quality across the organisation - advocating for and establishing new standards of quality.

What Essential Skills You Will Need

• 7+ years experience managing high performing design teams.
• An online portfolio or case studies demonstrating user-centred design and leadership.
• Exceptional understanding of user experience design for the web and mobile.
• Extensive leadership experience on cross-functional product teams.
• Experience managing User Research, Service Design, UX Writing or Design Operations.