Head of Delivery and Services, Asia & Africa

Envision Energy; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading company in the energy sector is seeking a Delivery Service Manager in Singapore. The role involves strategic formulation, process optimization, team capacity building, and ensuring project quality. Candidates should have a strong project management background, with at least 10 years of relevant experience and excellent leadership skills.

Qualifications

• Minimum 10 years of project management experience.
• 5 years managing large delivery teams.
• Excellent team management and leadership skills.

Responsibilities

• Lead team in business and market analysis and implement strategic plans.
• Manage and optimize delivery service processes and ensure timely project completion.
• Develop and manage department budget and resource allocation.

Skills

Leadership

Communication

Problem-Solving

Risk Management

Quality Control

Education

Bachelor's degree in Project Management, Engineering Management, or Business Management

Job description

1. Strategy Formulation and Implementation: Based on the overall business strategy in Asia - Africa, lead the team in business and market analysis and trend forecasting. Formulate and implement the strategic plan for the delivery service department to ensure alignment with the company's overall strategic objectives. Implement and monitor key performance indicators (KPIs) to ensure compliance - free performance processes and effectively support performance requirements for the achievement of business objectives.

2. Process Construction: Manage and optimize the delivery service processes in the Asia - Africa region to ensure projects are completed on time, within budget, and with high quality. Ensure prompt customer issue resolution and increased customer satisfaction.

3. Budget and Resource Management: Develop and manage the department budget to ensure efficient resource utilization and cost control. Evaluate and select appropriate technologies and tools to enhance operational efficiency and service quality.

4. Risk and Quality Management: Ensure project execution quality to meet customer needs. Identify and assess potential operational risks and develop response strategies. Ensure compliance with relevant laws, regulations, and industry standards.

5. Local Team Capacity Building: Based on the business plan, define the local talent development strategy. Recruit, train, and develop a high - performance local delivery service team. Design effective collaboration mechanisms to promote teamwork and innovation.

Job Requirements

1. Educational Background: A bachelor's degree or above, typically in relevant fields such as project management, engineering management, or business management.

2. Work Experience: At least 10 years of project management experience, with in - depth understanding and practical experience in project management processes, methods, and tools, and at least 5 years of experience in managing medium - to - large - sized delivery service teams.

3. Management Skills: Excellent team management and leadership skills to guide and motivate team members to achieve goals.

4. Project Management Skills: Familiarity with all aspects of project management, including project planning, execution, control, and closure.

5. Communication Skills: Good communication and interpersonal skills to effectively communicate with team members, customers, and other stakeholders.

6. Problem - Solving Skills: Ability to quickly identify and solve problems during project execution to ensure smooth project progress.

7. Risk Management Skills: Ability to identify and assess project risks and develop effective risk response strategies.

8. Quality Control Skills: Strict control over project execution quality to ensure the project meets the expected quality goals.

9. Stress - Resistance: Ability to stay calm and solve problems quickly under high - pressure environments.

10. Professional Knowledge: In - depth understanding of industry rules, regulations, and standards, and familiarity with the company's products and services.