Head of Contracts & Support - Rail Facilities Management

SBS Transit Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SBS Transit Limited is seeking an experienced professional to manage contracts for Rail Facilities Management and to oversee asset condition assessments across ventilation, air-conditioning, lifts, escalators, fire protection, and water handling systems, meeting LTA license requirements.

The role involves driving contractor performance improvements, coordinating with engineers, and leading sustainability initiatives while ensuring timely reporting and budget compliance.

Qualifications

• Degree in Engineering, Building Services or Facilities Management.
• Preferably 10+ years in building/building services maintenance management.
• Good interpersonal, communication and leadership skills.

Responsibilities

• Oversee contract development and management for Rail Facilities Management Department.
• Monitor contract performance and ensure compliance with terms; manage tender planning with RSM.
• Lead sustainability and environmental conservation efforts; supervise budget, reporting, and audits.
• Coordinate with engineers and contractors to improve system performance and maintenance.
• Ensure timely submission of routine reports to SBST Management and LTA.

Skills

Interpersonal skills

Communication skills

Leadership

Education

Bachelor's degree in Engineering/Building Services/Facilities management

Job description

Primary Objectives of Position

• To manage the contracts of the services engaged by Rail Facilities Management Department to ensure consistent management of all contracts and that agreed terms and conditions are complied with, including timely payments to contractors.
• To analyze the system performance of the systems responsible by Rail Facilities Management Department and identify areas of improvement and work with the respective engineers and the contractors to implement the improvements
• To manage and oversee Asset Condition Assessment (ACA) on air-conditioning and mechanical ventilation systems, lifts and escalators, fire protection systems, water handling systems and architectural systems in NEL & SPLRT and DTL, as part of LTA’s license requirements
• To ensure timely submission of routine reports to SBST Management and LTA
• Oversee the various ISO audits by internal and external auditors and ensure positive outcomes

Major Responsibilities

• Oversee organizational contract development and management activities, and enforce organizational principles of integrity and compliance.
• Assure accuracy of contract technical text and attachments.
• Establishment criteria for tender evaluation.
• Monitor tenure of contracts and plan for tender calling with Rail Supplies Management (RSM) so as to ensure timely award of contracts.
• Review contractual performance of contractors to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal.
• Review contractual performance and recommend improvement to the contract terms and conditions to motivate contractors to enhance their performance.
• Review the system performance and engage the contractors with the department engineer in-charge to improve the contractor and system performance.
• Review contractual provisions based on strategy discussions, senior management input, and organizational needs and expectations.
• Highlight to the engineer-in-charge of the contract when there is deviation to the agreed terms and conditions.
• Monitor invoices/budgets against contracts and mitigate cost overruns.
• Develop and manage contractor audit plan with department engineers in charge to ensure contractors provide quality service.
• Manage NRFF Renewal/Enhancement, funding and disposal.
• Digitalize the maintenance tracking, operations reporting, capture key information for system performance review and improvement towards conditional maintenance.
• Oversee departmental budget preparation, monthly accrual, expenditure/budget analysis.
• To lead and support sustainability and environmental conservation effort
• Carry out assignments assigned by the Head of Rail Facilities Management.

The above activities are by no means exhaustive and are subject to amendments whenever is needed

Specific Safety Responsibilities

• To comply with Company safety management manual.
• To ensure company safety requirements are included as part of tender conditions and later in the contract.
• To conduct periodic review of the contracture performance of the contractors.
• To conduct periodic safety inspection on work premises/contractors work.

The above activities are by no means exhaustive and are subject to amendments whenever is needed

Job Specifications

Minimum Education / Qualifications

• At least a recognized Degree in Engineering, Building Services and Facilities management.

Minimum Years of Relevant Experience

• Preferably more than 10 years of relevant experience in building and/or building services maintenance management.

Knowledge/Skills

• Good interpersonal, communication and leadership skills.
• Computer literate.

Attributes

• A team player.
• Self-motivated and resourceful.
• Responsible and dependable