Head of Community Outreach & Intervention (Youth Services) (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a skilled professional to oversee programme development and delivery, focusing on trauma-informed approaches. Responsibilities include building strategic partnerships, supervising staff, and managing research and evaluation initiatives. A degree in Social Sciences and a minimum of 5 years in leadership roles are required. The role offers a competitive salary of $7000 - $7700.

Qualifications

• Minimum 5 years of experience in managerial/leadership roles, preferably in trauma-informed settings.

Responsibilities

• Oversee development and delivery of division programmes.
• Develop trauma-informed outreach strategies.
• Provide trauma-informed supervision to staff.
• Design and conduct research centered around youth voice.
• Manage divisional budget with transparency.

Skills

Trauma-informed leadership

Collaboration

Community engagement

Supervision

Education

Degree in Social Sciences

Job description

Working location: Tampines & Buangkok
Working hours: 5 days, 9am – 6pm
Salary: $7000 - $7700

Responsibilities:

Programme Development & Delivery (Trauma-Informed Focus)

• Oversee end-to-end development and delivery of all division programmes through a trauma-informed lens
• Ensure day-to-day practices integrate trauma-informed principles including safety, trustworthiness, peer support, collaboration, and empowerment
• Implement and maintain Standard Operating Procedures (SOPs), conducting reviews and updates when necessary
• Establish systematic monitoring processes that track both therapeutic outcomes and programme effectiveness
• Foster strengths-based approaches that build on youth and community assets
• Ensure documentation practices respect confidentiality and promote transparency

Strategic Outreach & Partnership Building

• Develop trauma-informed outreach strategies that meet youth where they are, reducing barriers to access
• Build strategic collaborations with government agencies, community partners, and organizations using principles of shared power
• Establish trusting relationships with external agencies that prioritize youth voice and choice
• Create resource networks that are culturally responsive and accessible
• Stay current with trauma research, youth development trends, and evidence-based practices
• Lead community needs assessments that center youth perspectives and lived experiences

Staff Development & Supervision (Trauma-Informed Leadership)

• Provide trauma-informed supervision that models emotional safety and professional growth
• Deploy Social Service Professionals (SSPs) with attention to secondary trauma prevention and staff wellbeing
• Cultivate a learning culture that values continuous improvement, peer support, and shared decision-making
• Deliver clinical supervision that integrates trauma-informed principles and evidence-based practices
• Design and facilitate skill-building education for staff at all levels, emphasizing trauma-informed interventions
• Champion professional development opportunities that build cultural humility and trauma competency
• Ensure compliance with organizational policies while maintaining flexibility for individual staff needs
• Address HR matters with attention to creating psychologically safe work environments

Research & Evaluation

• Design and conduct research that centers youth voice and includes participatory evaluation methods
• Identify practice and research gaps through a trauma-informed, equity lens
• Implement process and outcome evaluations that measure both healing and functional outcomes
• Use evaluation findings to continuously improve trauma-informed service delivery

Financial Stewardship

• Manage divisional budget with transparency and accountability
• Allocate resources in ways that prioritize service delivery and staff support

Requirements:

• Degree in Social Sciences with minimum 5 years in managerial/leadership roles, preferably in trauma-informed settings

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580