Head of Business Process Reengineering (BPR)

MIMS Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading medical information provider based in Singapore is seeking an experienced strategic leader for the Business Process Re-engineering (BPR) team. The role involves developing and improving backend systems, analyzing processes for efficiency, and collaborating with various departments. The ideal candidate has over 7 years of experience in business process management and is proficient in programming languages including Java and C#. This position offers competitive benefits and flexible working arrangements.

Benefits

Annual performance-based bonus

Flexible time and telecommuting arrangements

Paid leaves for vacation and medical reasons

Medical benefits including outpatient consultation

Dental coverage with a cap

Qualifications

• 7+ years of experience in business process management or system management roles.
• Hands-on experience in programming and system development.
• Proficiency in spoken and written English.

Responsibilities

• Lead the BPR team in developing and improving backend systems.
• Analyze existing processes to identify areas for improvement.
• Design and implement scalable system workflows.

Skills

Business process management

System development

Programming languages (Java, C#, etc.)

Project management

Communication skills

Education

Bachelor's degree in IT, Computer Science, or Business Administration

Tools

Java

VBA

C#

.Net

JavaScript

Job description

Who We Are:

MIMS is Asia‑Pacific’s leading multi‑channel provider of trusted, quality medical information, medical education, and knowledge services connecting healthcare communities. Our work empowers healthcare professionals to improve patient outcomes by facilitating knowledge exchange and better decision‑making.

Today, MIMS has a strong regional presence in 17 countries and regions across Asia‑Pacific with approximately two million healthcare professionals subscribed to its drug & resource portal, digital and print publications. We provide solutions to leading pharmaceutical companies and established healthcare institutions across the world.

Who We Are Looking For:

• BPR (Business Process Re‑engineering) is under Corporate Planning Department in MIMS, building a support framework to provide information for decision‑making by company management and business operation.
• BPR Team’s mission is streamlining processes and implementing or developing various types of systems/tools to supply timely&accurate data and enhance business teams’ efficiency for smoother operations.
• This role requires a strategic leader to build and continuously improve these backend systems to effectively support various departments, helping drive operational efficiency and business growth.

What Impact You Will Make:

• Lead the BPR team in the development, implementation, and continuous improvement of backend systems.
• Analise existing processes and systems across multiple business functions to identify areas for improvement or reengineering.
• Design and implement scalable, efficient, and user‑friendly system workflows aligned with business requirements.
• Collaborate closely with business units and other departments to understand their operational needs and tailor system solutions that increase productivity and accuracy.
• Stay updated on industry best practices and emerging technologies related to business systems and process optimization.

What Skills and Experience You will Bring:

• 7+ years of experience in business process management, business systems management, or process reengineering roles with a Bachelor's degree in IT, Computer Science, Business Administration, or related field.
• Strong understanding of finance, accounting, sales, budgeting, and expense management systems.
• Hands‑on experience in programming and system development using languages and technologies such as Java, VBA, VB, C, C#, .Net, JavaScript, or similar.
• Experience in full software development lifecycle including requirement analysis, architectural design, database design, coding, testing, and performance tuning.
• Ability to bridge business requirements with technical implementation, collaborating closely with IT and business stakeholders.
• Skilled in mentoring engineers and project managers, facilitating knowledge transfer and team growth.
• Ability to manage multiple projects simultaneously while delivering high quality results on time.
• Proficiency in spoken and written English, Strong communication and interpersonal skills, able to work collaboratively across diverse teams.

Perks You Will Enjoy:

• On top of 13th month pay, we provide annual performance‑based bonus and annual salary adjustment.
• Flexible time and telecommuting arrangements.
• Paid leaves for vacation, medical, hospitalization and compassionate reasons.
• Medical benefits that include Outpatient Medical Specialist Consultation.
• Dental coverage with a capped amount per year.