Head of Business Operations, APAC

Formlabs; Singapore; On-site; USD 70,000 - 130,000; Full time

Job summary

An innovative company is seeking a strategic leader to drive operational excellence in the APAC Sales & Marketing teams. This role involves collaborating closely with the APAC GM to lead planning and strategic initiatives that transform the business. The ideal candidate will have a strong management consulting background, with experience in analytics and go-to-market strategies, and will thrive in a dynamic environment. A passion for 3D printing and emerging technologies is a plus. Join a team that values ownership, communication, and cross-cultural collaboration, and help shape the future of 3D printing.

Benefits

Shares in the company

Unlimited 3D prints

Qualifications

• 3+ years in management consulting, preferably from top-tier firms.
• Experience in analytics, product management, or customer success.

Responsibilities

• Lead planning and strategic initiatives to transform the business.
• Build systems to enhance customer experience and profitability.

Skills

Management Consulting

Analytics

Go-to-market Strategy

Communication

C-level Influence

Ownership

Analytical Skills

Cross-Cultural Teamwork

Education

STEM Degree (Engineering, Economics, Operations, Math)

MBA

Job description

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, manufacturer and artist in the world.

Mission: Use data, drive strategic initiatives, and implement processes to drive operational excellence within the APAC Sales & Marketing teams to improve the customer experience, accelerate growth, and increase profitability.

The Job:

Work closely with the APAC GM to execute well in two areas:

• Strategy: Lead planning and strategic initiatives that transform our business
• Operations: Build systems that reliably improve customer experience, accelerate growth, and increase profitability

Experience:

• 3+ years in management consulting
• Top tier firms preferred (McKinsey, BCG, Bain)
• 2+ years of experience in analytics, go-to-market / revenue / sales / marketing / customer success / service operations, product management, or product analytics
• Experience with B2B business models at tech companies
• Experience developing and implementing go-to-market strategy
• Experience influencing C-level executives
• STEM degree (Engineering, Economics, Operations, Math) preferred
• MBA preferred
• Japanese OR Chinese fluency preferred
• Experience with hardware is a plus

You:

• Strong sense of ownership and drive to deliver results personally
• Confident, clear communicator (and will win many debates)
• Effective at working across cultures and teams
• Smart
• Analytical
• Humble / coachable

Bonus Skills:

• Passion for 3D printing and emerging technologies
• Experience in rapidly-growing startup environments

Location Requirements:

• Work from Singapore office
• Excited to travel around Asia 10+ times a year

We Offer:

• Shares in the company (we’re a Unicorn company)
• Unlimited 3D prints

Perks are subject to adjustments and may vary from team to team.

We build amazing things. Come join us!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.