Head of Acquirer Practice, SEA

VISA WORLDWIDE PTE. LIMITED; Singapore; On-site; SGD 250,000 - 350,000; Full time

Job summary

Visa Consulting & Analytics in Singapore seeks a Director, Head of Acquirer Advisory Practice (SEA) to lead client engagements, shape advisory strategies for merchant acquiring, and drive high‑impact solutions across Southeast Asia.

You will build thought leadership, partner with regional teams, and cultivate senior client relationships to accelerate growth, delivering tangible ROI while traveling extensively (up to 70%) to support engagements across the region.

Qualifications

• 12 to 15+ years hands-on experience in merchant acquiring within Southeast Asia, with a strong track record in building, operating, and scaling acquiring businesses across regional markets.
• A consulting background or strong consulting skillset, with the ability to structure complex problems, generate data-driven insights, and engage senior stakeholders effectively.
• Strong executive presence and a track record of managing senior client relationships
• Strong commercial acumen, with experience in working on business/value cases which prove ROI
• Proven ability to drive innovation and lead changes in top-tier companies
• Willingness to travel extensively (up to 70%), with flexibility to support client engagements and projects across Southeast Asia.

Responsibilities

• Build thought leadership: Identify & track key trends in merchant acquiring while establishing credibility for Visa as an “advisor” to stakeholders involved in merchant acquiring.
• Drive business development: Partner with Visa teams to identify priority clients for go-to-market, pitching solutions to said clients and driving conversion of key prospects
• Execute project delivery: Selectively oversee and execute (as needed) key projects, holding the bar high tangible client outcomes
• Build solutions that drive real outcomes: Define advisory solutions that will solve acquirers’ biggest pain points and drive business value for all stakeholders
• Grow a community of experts: Attract high-performing talent to build the Acquirer practice, influencing hiring of talent and developing a community of Acquirer experts across SEA

Skills

Merchant acquiring

Stakeholder management

Executive presence

ROI analysis

Travel readiness

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) is Visa's client-facing advisory division, serving Visa's clients across a range ofstrategic topics. This role will serve Visa’s clients in SEA, leading teams to design client-specific strategies, buildnew solutions & thought leadership and advance the thinking & execution in the Acquirer domain.

What a Director, Head of Acquirer Advisory Practice (SEA) does at Visa:

• Build thought leadership: Identify & track key trends in merchant acquiring while establishingcredibility for Visa as an “advisor” to stakeholders involved in merchant acquiring.
• Drive business development: Partner with Visa teams to identify priority clients for go-to-market,pitching solutions to said clients and driving conversion of key prospects
• Execute project delivery: Selectively oversee and execute (as needed) key projects, holding the barhigh tangible client outcomes
• Build solutions that drive real outcomes: Define advisory solutions that will solve acquirers’ biggestpain points and drive business value for all stakeholders
• Grow a community of experts: Attract high-performing talent to build the Acquirer practice,influencing hiring of talent and developing a community of Acquirer experts across SEA

Why this is important to Visa:

VCA is one of the fastest-growing businesses within Visa. Given Visa’s global network and depth of relationshipswith financial institutions around the world, VCA is well-positioned to engage senior client stakeholders on awide variety of topics and advance their business agenda. This not only helps Visa generate revenues but alsodeepens the link between Visa and its clients. This role will help VCA strengthen its expertise in acquiring andbecome a more holistic advisory partner to its clients.

Qualifications

• 12 to 15+ years hands-on experience in merchant acquiring within Southeast Asia, with a strong track record in building, operating, and scaling acquiring businesses across regional markets.
• A consulting background or strong consulting skillset, with the ability to structure complex problems, generate data-driven insights, and engage senior stakeholders effectively.
• Strong executive presence and a track record of managing senior client relationships
• Strong commercial acumen, with experience in working on business/value cases which prove ROI
• Proven ability to drive innovation and lead changes in top-tier companies
• Willingness to travel extensively (up to 70%), with flexibility to support client engagements and projects across Southeast Asia.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.