Head (Faculty & Research Systems)

National University of Singapore; Singapore; On-site; SGD 250,000 - 350,000; Full time

Job summary

National University of Singapore invites an experienced Head(Faculty and Research Systems) to shape the product vision and end-to-end delivery of digital capabilities across Faculty, Academic, Research and Library domains. You will guide a team of ~20 professionals, set priorities, and foster ownership and innovation.

You will engage senior stakeholders, define strategic roadmaps, and ensure architectural alignment with enterprise standards, cybersecurity, and data governance.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
• Minimum 20 years of IT experience with proven leadership experience in comparable roles
• Experience operating in a product-centric, agile delivery environment with ownership of product vision and roadmaps
• Strong leadership and communication skills with ability to mentor cross-functional teams and engage stakeholders effectively

Responsibilities

• Lead and develop a multidisciplinary team of project managers, product managers, business analysts, Scrum Masters and support staff (~20 staff) across Faculty, Academic, Research and Library systems
• Set clear vision, priorities, and performance expectations aligned with NUS IT and university-wide objectives
• Define and execute the technical vision and roadmap across FRS domains, ensuring alignment with university goals and enterprise guardrails
• Provide architectural oversight to ensure solutions meet enterprise standards, cybersecurity, and data governance policies

Job description

NUS IT is seeking an experienced and visionary Head(Faculty and Research Systems) to join our team. This role is pivotal in shaping the product vision, roadmap, and end-to-end delivery of digital capabilities across the Faculty, Academic, Research and Library domains, ensuring sustained value realisation and user impact.

Duties & Responsibilities

• Lead and develop a multidisciplinary team of project managers, product managers, business analysts, scrum masters and support staff handling Faculty, Academic, Research and Library systems (~20 staff)
• Set clear vision, priorities, and performance expectations aligned with NUS IT and university-wide objectives
• Mentor and develop a high-performing, accountable culture grounded in ownership, innovation, and continuous improvement

IT Strategy and Stakeholder Management

• Define and execute the technical vision and roadmap across the FRS domains, ensuring alignment with the NUS strategic goals
• Rationalisation of existing tactical systems to leverage enterprise platforms to drive integration and reuse
• Serve as the senior IT partner to Faculties, Research Office, Library leadership, and Academic stakeholders
• Engage stakeholders in shaping digital roadmaps, ensuring alignment between faculty aspirations and enterprise guardrails

Technical and Delivery Oversight

• Provide architectural oversight to ensure solutions adhere to enterprise architecture standards, cybersecurity requirements, and data governance policies
• Responsible for technical budgets, resources, and timelines, ensuring projects are delivered on time, within scope, and aligned with business priorities

Team Transformation

• Evolve the team from project-centric delivery to product-centric ownership with clear domain accountability
• Develop product managers who deeply understand academic and research workflows and proactively shape solutions
• Cultivate forward-deployed engineering skillsets capable of partnering closely with faculties to prototype, integrate, and solve complex problems hands-on.
• Build AI-enabled capability within the team, leveraging automation and agentic tools to increase productivity.
• Shift KPIs from “on-time delivery” to measurable institutional outcomes and adoption

Job Requirements

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
• Minimum 20 years of IT experience with proven track record in a comparable leadership role, overseeing cross-functional engineering teams and shaping strategic technology roadmaps
• Experience operating in a product-centric, agile delivery environment, with ownership of product vision, roadmap and value realisation
• Exceptional strategic thinking and problem-solving skills, with the ability to translate complex business challenges into innovative technical solutions
• Strong leadership and communication skills, with the ability to mentor cross-functional teams and engage stakeholders effectively
• Ability to work in a fast-paced, dynamic environment and deliver results under tight deadlines