Head, Enterprise Risk Management

Changi Airport Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading airport management group in Singapore is seeking a Head of Enterprise Risk Management to lead the development of a comprehensive risk management framework. This role involves ensuring proactive risk identification, assessment, and mitigation to support safe airport operations and infrastructure. The ideal candidate will have substantial experience in operational management and risk management in complex infrastructure settings.

Qualifications

• At least 3 - 5 years in a senior leadership role.
• Strong understanding of operational and infrastructure risks.
• Experience in managing operations and infrastructure risks.

Responsibilities

• Develop and execute the ERM strategy aligned with operational objectives.
• Advise senior management and the board on risk exposures and mitigation strategies.
• Design and maintain a robust ERM framework for airport operations.
• Ensure compliance with aviation regulations and international standards.
• Deliver risk dashboards and reports to the board and senior management.

Skills

Operational management

Risk management

Infrastructure management

Risk assessment

Job description

Company description:

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today!

Job description:

The Head of Enterprise Risk Management (ERM) is responsible for leading the strategic development and management of a comprehensive risk management framework across Changi Airport Group of companies, covering all airport operations, construction project development, engineering & maintenance, commercial, and corporate functions.

This role ensures that risks are proactively identified, assessed, and mitigated to support safe, secure, and resilient airport operations and infrastructure development. The candidate is also expected to be hands-on in leading and championing initiatives that will fortify CAG's risk defense and elevate internal risk culture. The ideal candidate should have good expertise in operational management, operational risks, or infrastructure management.

Key Responsibilities

Strategic Risk Leadership

• Develop and execute the ERM strategy aligned with the airport's operational, safety, and commercial objectives
• Advise senior management and the board on key risk exposures, mitigation strategies, and emerging threats

Risk Framework & Governance

• Design and maintain a robust ERM framework tailored to complex airport operations, including passenger services, cargo, retail, and infrastructure
• Establish governance structures and risk committees across departments and subsidiaries

Operational & Safety Risk Management

• Oversee risk assessments related to airside operations, ground handling, terminal management, emergency response, sustainability and infrastructure development
• Collaborate with safety, security, operations, project development and engineering teams to ensure alignment with ICAO, CAAS, and other local/international regulatory standards

Regulatory Compliance & Liaison

• Ensure compliance with Singapore aviation regulations (e.g. CAAS, MOM, NEA) and international standards (e.g. ICAO, IATA)
• Serve as the primary liaison with regulatory bodies, auditors, and external consultants on risk-related matters

Reporting & Communication

• Deliver risk dashboards and reports to the board, audit committee, and senior management
• Promote a risk-aware culture through training, workshops, and internal communications and engagements

Team and Stakeholder Leadership

• Build and lead a high-performing ERM team with expertise in aviation risk, compliance, and analytics
• Foster collaboration across departments to embed risk management into daily operations

Qualifications

• At least 3 - 5 years in a senior leadership role at a mid to large-sized organisation
• Passionate in risk management with strong understanding of operational and infrastructure risks in complex, large-scale infrastructure settings
• Proven hands-on experience managing operations and infrastructure risks across complex, multi-functional operations