Head, Business Risk Management (Retail), WRB SG

STANDARD CHARTERED BANK (SINGAPORE) LIMITED; Singapore; On-site; SGD 250,000 - 390,000; Full time

Job summary

STANDARD CHARTERED BANK (SINGAPORE) LIMITED is seeking a Head of Business Risk Management (Retail) WRB Singapore to lead the 1LoD risk function for Retail Banking. The role partners with business leadership to identify, assess, and monitor non-financial risks, embedding a strong risk culture, and serving as the primary interface with Second Line Risk, Compliance, Audit and regulators.

The role covers end-to-end risk oversight, risk assessments, remediation, and governance across processes,

Qualifications

• Extensive experience leading risk management in banking, especially retail/wealth segments.
• Strong knowledge of enterprise risk management (ERM) frameworks and regulatory requirements.
• Proven ability to collaborate with Compliance, Audit, regulators and senior business leaders.

Responsibilities

• Lead end-to-end risk management for Retail Banking within WRB Singapore.
• Provide independent challenge on business strategies, changes and new products.
• Oversee RCSA, control testing, and risk escalation to senior management.
• Embed risk culture and ensure risk considerations are integrated into decision making.
• Coordinate regulatory responses and liaise with Compliance, Audit and regulators.

Skills

Risk Management

Regulatory Knowledge

Stakeholder Engagement

Governance

Job description

Job SummaryThe role of Head, Business Risk Management (Retail) WRB Singapore, is responsible as the First Line of Defence (1LoD) risk lead for Retail Banking. He/She partners business leadership to identify, assess, manage and monitor non-financial risks arising from business activities, ensure risks are appropriately controlled while supporting business growth, customer outcomes and strategic objectives. He/She will be looked upon to embed a strong risk and control culture across WRB Singapore and will serve as the primary interface between the business and Second Line Risk, Compliance, Audit and regulators on risk management matters. Key deliverable include proper execution of the processes in line with standards set out by the Global Processes and Risk Framework Owners and Group-wide / Local Regulations.

Key Responsibilities

• Lead the identification and management of end-to-end processes within the WRB Process Universe and associated risks. Partner with Process Owners to proactively manage risks and support risk assessments, thematic reviews, audits and remediation activities. Support the Head, Business Risk Management WRB Singapore and act as the senior risk adviser to the Head of Retail & Wealth Banking, COO and Business Leadership Team.
• Provide independent challenge and advice on business strategies, change initiatives, new products and emerging risks. Assess business and operational risk implications, recommend mitigating actions, and promote risk awareness and capability building across the business in alignment with the Enterprise Risk Management Framework (ERMF).
• Provide independent challenge to strategic initiatives, growth plans, product launches and transformation programmes.
• Ensure risk considerations are integrated into business decision-making processes.
• Support achievement of business objectives while maintaining risk exposures within approved risk appetite.
• Drive adherence to Business Risk Management objectives and key risk metrics, including timely completion of risk assessments, issue escalation, reporting and remediation.
• Own the Retail and Wealth Banking risk profile and control environment jointly with Head, Business Risk Management WRB Singapore and ASEAN.
• Oversee Risk and Control Self-Assessments (RCSAs), control testing and thematic reviews.
• Ensure effective identification, assessment, mitigation and monitoring of material risks.
• Review and challenge risk assessments prepared by business units and Business Risk Managers.
• Escalate material risks, control weaknesses and emerging concerns to senior management and governance forums.

Regulatory & Compliance Management

• Lead implementation and oversight of regulatory requirements impacting Retail and Wealth Banking.
• Ensure compliance with applicable banking regulations, conduct requirements and internal policies.
• Coordinate business responses to regulatory inspections, reviews and thematic examinations.
• Act as senior point of contact for Compliance, Operational Risk, Internal Audit and Regulatory Affairs.
• Independently identify, assess and challenge risks arising from new products, business initiatives, third-party engagements and material business processes. Drive the design and implementation of effective controls to mitigate operational, conduct, compliance and technology-related risks, including AI/ML, data management, fraud, financial crime, third-party and change management risks, in line with the ERMF. Escalate material risks, incidents and breaches to senior management and governance forums; ensure timely reporting of incidents in accordance with regulatory and internal requirements.

Incident, Issue & Remediation Management

• Provide executive oversight of significant operational incidents, risk events and control failures.
• Review root cause analyses and ensure sustainable corrective actions are implemented.
• Challenge timeliness and effectiveness of remediation actions.
• Oversee closure of audit findings, regulatory issues and risk actions.
• Escalate recurring themes and systemic control weaknesses to senior management.

Change Risk & Transformation

• Lead risk oversight for new products, digital transformation and business change initiatives.
• Support governance and approval processes for strategic projects.
• Ensure appropriate risk assessments are performed for technology, digital and AI-related initiatives.
• Provide challenge on operational resilience, customer impacts, process risks and implementation readiness.
• Ensure risks and controls are embedded during programme delivery.

Fraud, Financial Crime & Operational Resilience

• Oversee business management of fraud, cyber, data privacy and operational resilience risks.
• Monitor risk trends and emerging threats across digital and customer-facing channels.
• Ensure effective governance of outsourcing, third-party and critical service provider risks.
• Support crisis management, business continuity