Head Barista - SCB

Bettr Barista; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen leidenschaftlichen Barista, der nicht nur hervorragende Kaffees zubereitet, sondern auch ein unvergessliches Kundenerlebnis schafft. In dieser Rolle sind Sie für die Qualität der Getränke verantwortlich, leiten ein engagiertes Team und sorgen für einen einladenden Service. Wenn Sie eine positive Einstellung haben und in einem dynamischen Umfeld glänzen möchten, ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines Unternehmens, das sich für soziale Verantwortung und Gemeinschaftsengagement einsetzt.

Qualifications

• Mindestens 3 Jahre Erfahrung als Barista mit Schwerpunkt auf Kaffeezubereitung.
• Fähigkeit zur Kalibrierung von Espresso und Filterkaffee nach Standards.

Responsibilities

• Vorbereitung und Servierung hochwertiger Getränke, insbesondere Kaffee und Espresso.
• Führung und Schulung des Barista-Teams zur Gewährleistung eines reibungslosen Betriebs.

Skills

Kaffeezubereitung

Kundenservice

Teamführung

Qualitätskontrolle

Inventarverwaltung

Education

Basic Food Hygiene Certificate

Job description

Are you a coffee lover who thrives on making every cup a masterpiece and every customer experience unforgettable? If you’re a people-person with the talent to juggle tasks like a pro, even in the busiest spots, we want you on our team at Standard Chartered Bank, our location in the heart of the Central Business District at 6 Battery Road.

If you share our values of purpose-driven work, community impact, and continuous improvement, team up with us and make every customer’s day a little brighter.

Key Roles and Responsibilities

1. Beverage Preparation and Quality Control

- Prepare and serve high-quality beverages at the Coffee bar, especially coffee and espresso based drinks, tea, non-coffee.

- Ensure consistency in beverage preparation by following standardized recipes and SOPs.

- Conduct regular taste tests and quality checks to maintain product excellence.

2. Team Leadership:

- Manage, train, and mentor barista staff, fostering a culture of teamwork and continuous improvement.

- Schedule shifts and delegate tasks effectively to ensure smooth operations.

- Conduct performance evaluations and provide constructive feedback.

3. Customer Service & hospitality

- Provide exceptional customer service by engaging with customers, taking orders, and addressing inquiries or concerns.

- Create a welcoming and friendly atmosphere for guests

- ensure that the team is delivering the intended bettr experience

4. Inventory Management:

- Monitor inventory levels and place orders for coffee beans, milk, syrups, and other supplies as needed.

- Conduct regular inventory checks to prevent shortages and manage waste.

5. Equipment Maintenance:

- Ensure all coffee-making equipment is clean, well-maintained, and functioning properly.

- Troubleshoot minor equipment issues and coordinate repairs as necessary.

6. Health and Safety Compliance:

- Adhere to health and safety regulations, ensuring a clean and safe working environment.

- Train staff on proper hygiene practices and equipment safety.

7. Standard Operating Procedures (SOPs) and Workflows

- Develop and implement SOPs for beverage preparation, cleaning, and inventory management.

- Create workflows to streamline operations and improve efficiency, ensuring all staff are trained and compliant.

- Regularly review and update SOPs as needed to adapt to changes in the café environment or industry standards.

8. Team Collaboration

- Foster a collaborative work environment by encouraging open communication among team members.

- Organize team meetings to discuss challenges, share feedback, and celebrate successes.

- Promote a culture of support and teamwork to enhance employee morale and performance.

9. Reporting and Administration

- Maintain accurate records of sales, inventory, and staff performance.

- Assist in budgeting and financial planning for the café.

Working Hours:

Mon-Fri only, closed on every PH

10am - 5pm, 5 days work week, up to 37 hours/week

Requirements:

• Minimum 3 years of coffee/barista experience.

• Able to calibrate espresso and filter based coffees to specifications & standards

• Able to do intermediate - advanced level latte art to standards

• Preferably 1 year of experience in the food and beverage industry.

• Possess the mandatory Basic Food Hygiene Certificate for food handling.

• A positive work attitude and a team player, excelling in a fast-paced environment.

All applications will be treated confidentially. Please write in [e-mail] and tell us why you'd like to be a part of our merry crew.

We regret that only shortlisted candidates will be contacted.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group