Head Barista - SCB

BETTR BARISTA PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht leidenschaftliche Baristas, die nicht nur Kaffee zubereiten, sondern auch unvergessliche Kundenerlebnisse schaffen. In dieser Rolle sind Sie verantwortlich für die Zubereitung von Getränken, Teamführung und die Gewährleistung eines erstklassigen Kundenservices. Wenn Sie ein Teamplayer sind, der in einem dynamischen Umfeld gedeiht, sind Sie hier genau richtig. Werden Sie Teil eines Unternehmens, das sich für soziale Verantwortung und Gemeinschaftsengagement einsetzt und erleben Sie, wie Ihre Arbeit das Leben anderer bereichern kann.

Qualifications

• Mindestens 3 Jahre Erfahrung als Barista mit Fähigkeiten in Kaffeezubereitung.
• Erfahrung in der Schulung und Leitung von Teammitgliedern.

Responsibilities

• Vorbereitung und Servierung von hochwertigen Getränken, insbesondere Kaffee.
• Führen von Teammeetings zur Förderung der Zusammenarbeit.

Skills

Kaffeezubereitung

Latte Art

Kundenservice

Teamführung

Bestandsmanagement

Education

Basic Food Hygiene Certificate

Job description

Are you a coffee lover who thrives on making every cup a masterpiece and every customer experience unforgettable? If you’re a people-person with the talent to juggle tasks like a pro, even in the busiest spots, we want you on our team at Standard Chartered Bank, located in the heart of the Central Business District at 6 Battery Road.

If you share our values of purpose-driven work, community impact, and continuous improvement, team up with us and make every customer’s day a little brighter.

Key Roles and Responsibilities

1. Beverage Preparation and Quality Control
2. - Prepare and serve high-quality beverages at the Coffee bar, especially coffee and espresso-based drinks, tea, and non-coffee options.
3. - Ensure consistency in beverage preparation by following standardized recipes and SOPs.
4. - Conduct regular taste tests and quality checks to maintain product excellence.
5. Team Leadership
6. - Manage, train, and mentor barista staff, fostering a culture of teamwork and continuous improvement.
7. - Schedule shifts and delegate tasks effectively to ensure smooth operations.
8. - Conduct performance evaluations and provide constructive feedback.
9. Customer Service & Hospitality
10. - Provide exceptional customer service by engaging with customers, taking orders, and addressing inquiries or concerns.
11. - Create a welcoming and friendly atmosphere for guests.
12. - Ensure that the team is delivering the best possible experience.
13. Inventory Management
14. - Monitor inventory levels and place orders for coffee beans, milk, syrups, and other supplies as needed.
15. - Conduct regular inventory checks to prevent shortages and manage waste.
16. Equipment Maintenance
17. - Ensure all coffee-making equipment is clean, well-maintained, and functioning properly.
18. - Troubleshoot minor equipment issues and coordinate repairs as necessary.
19. Health and Safety Compliance
20. - Adhere to health and safety regulations, ensuring a clean and safe working environment.
21. - Train staff on proper hygiene practices and equipment safety.
22. Standard Operating Procedures (SOPs) and Workflows
23. - Develop and implement SOPs for beverage preparation, cleaning, and inventory management.
24. - Create workflows to streamline operations and improve efficiency, ensuring all staff are trained and compliant.
25. - Regularly review and update SOPs as needed to adapt to changes in the café environment or industry standards.
26. Team Collaboration
27. - Foster a collaborative work environment by encouraging open communication among team members.
28. - Organize team meetings to discuss challenges, share feedback, and celebrate successes.
29. - Promote a culture of support and teamwork to enhance employee morale and performance.
30. Reporting and Administration
31. - Maintain accurate records of sales, inventory, and staff performance.
32. - Assist in budgeting and financial planning for the café.

Working Hours:

Mon-Fri only, closed on public holidays.

10am - 5pm, 5 days a week, up to 37 hours/week.

Requirements:

• Minimum 3 years of coffee/barista experience.
• Able to calibrate espresso and filter coffee to specifications & standards.
• Able to do intermediate to advanced latte art to standards.
• Preferably 1 year of experience in the food and beverage industry.
• Possess the mandatory Basic Food Hygiene Certificate for food handling.
• A positive work attitude and a team player, excelling in a fast-paced environment.

Join us in our mission to elevate not just coffee, but the entire customer experience. Be part of a team that consistently delivers WOW-worthy moments to our cherished customers.

Salary and job title will depend on your experience as a barista (specifically) and F&B experience (in general), and ability to handle job duties assigned.

All applications will be treated confidentially. Please write in to [e-mail] and tell us why you'd like to be part of our team.

We regret that only shortlisted candidates will be contacted.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products, and caffeine-driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalized women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognized as a Best For The World (Community) organization from 2016-2019. More at bettr.group

BETTR@WORK

We're a diverse, passionate team committed to making the world a better place through our work.

Some of us are a little geeky, some a little OCD, but we all share a commitment to excellence and teamwork.

Bettr Group is an equal-opportunity, inclusive organization and Singapore's first certified B Corporation. We embrace diversity and welcome applications regardless of educational background, work history, or social barriers.

We're definitely not your average cup of Joe.