Head Barista (Ochard / Gross Uup to $3400) - SS10

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading café management company in Singapore seeks a Head Barista to oversee daily operations, ensuring high beverage standards and exceptional customer service. The role includes leading and training the team, managing inventory, and collaborating on marketing efforts. Ideal candidates have significant barista experience and a passion for coffee innovation. This position offers a competitive salary and performance bonuses.

Qualifications

• Proven experience as a Senior / Head Barista with at least 3 years in leadership.
• Experience creating new drinks menu.
• In-depth knowledge of coffee brewing techniques.

Responsibilities

• Ensure consistent quality in every drink served.
• Lead, mentor, and train the barista team.
• Provide exceptional customer service.
• Manage inventory levels for coffee and supplies.
• Collaborate with marketing to promote offerings.

Skills

Beverage preparation

Team leadership

Customer service

Inventory management

Job description

Position title : Head Barista (Cafe)

Location: Takashimaya

Working Hours: 9hrs each day based on monthly shift roster (not including meal break)
Working Days: 6 days a month (Off days on weekdays)
Salary : Up to gross $3400 with annual performance bonus
Reports to: Café Manager

Job Overview:
You will be responsible for overseeing the daily operations of the Cafe, ensuring the highest standards of beverage preparation and customer service. You will play a pivotal role in maintaining the quality of our beverage offerings, training of staff, and fostering a culture of excellence within the café.

Key Responsibilities:

• Beverage Preparation & Quality Control:Ensure consistent quality in every drink served by maintaining and enforcing high standards of preparation.
  Experiment with and introduce new beverages to keep the menu fresh and exciting.
  
• Team Leadership & Training:Lead, mentor, and train the barista team, ensuring they are knowledgeable and skilled in beverage preparation, customer service, and café operations.
  Conduct regular training sessions on coffee techniques, equipment maintenance, and customer service.
  
• Customer Service:Provide exceptional customer service by engaging with customers, addressing their needs, and ensuring a welcoming atmosphere.
  Create a friendly and inclusive environment that encourages repeat visits.
  
• Inventory Management & Ordering:Manage inventory levels for coffee beans, milk, syrups, and other supplies, ensuring they are always well-stocked.
  Oversee the maintenance and cleanliness of coffee equipment, ensuring it is always in good working condition.
  
• Sales & Marketing Support:Collaborate with the marketing team to promote coffee specials, events, and new products.
  Monitor sales trends and provide feedback on customer preferences to improve offerings.
  

Requirements:

• Proven experience as a Senior / Head Barista, with at least 3 years in a leadership or supervisory role.
• Experience creating new drinks menu.
• In-depth knowledge of coffee brewing techniques and equipment.
• Experience in inventory management and ordering is a plus.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474