Head Barista [Cafe environment | 6 days work week | Coffee brewing techniques and equipments] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A local café in Singapore is seeking a Head Barista to oversee daily operations and maintain beverage quality. The ideal candidate will have at least 3 years of experience in a leadership role, knowledge of coffee brewing techniques, and a passion for exceptional customer service. This role involves training staff, managing inventory, and collaborating on marketing initiatives. Competitive salary up to $3400 gross monthly with annual performance bonuses offered.

Qualifications

• Proven experience as a Senior / Head Barista with at least 3 years in a leadership role.
• Experience creating new drinks menu.
• In-depth knowledge of coffee brewing techniques and equipment.

Responsibilities

• Ensure consistent quality in beverage preparation and enforce high standards.
• Lead, mentor, and train the barista team about customer service.
• Provide exceptional customer service and create a welcoming atmosphere.
• Manage inventory levels for supplies and ensure equipment cleanliness.
• Collaborate with marketing to promote specials and monitor sales trends.

Skills

Beverage Preparation

Team Leadership

Customer Service

Inventory Management

Job description

Head Barista (Cafe)

Location: Takashimaya

Working Hours: 9hrs each day based on monthly shift roster (not including meal break)
Working Days: 6 days a month (Off days on weekdays)
Salary : Up to gross $3400 with annual performance bonus
Reports to: Café Manager

Job Overview:
You will be responsible for overseeing the daily operations of the Cafe, ensuring the highest standards of beverage preparation and customer service. You will play a pivotal role in maintaining the quality of our beverage offerings, training of staff, and fostering a culture of excellence within the café.

Key Responsibilities:

• Beverage Preparation & Quality Control:Ensure consistent quality in every drink served by maintaining and enforcing high standards of preparation.
  Experiment with and introduce new beverages to keep the menu fresh and exciting.
  
• Team Leadership & Training:Lead, mentor, and train the barista team, ensuring they are knowledgeable and skilled in beverage preparation, customer service, and café operations.
  Conduct regular training sessions on coffee techniques, equipment maintenance, and customer service.
  
• Customer Service:Provide exceptional customer service by engaging with customers, addressing their needs, and ensuring a welcoming atmosphere.
  Create a friendly and inclusive environment that encourages repeat visits.
  
• Inventory Management & Ordering:Manage inventory levels for coffee beans, milk, syrups, and other supplies, ensuring they are always well-stocked.
  Oversee the maintenance and cleanliness of coffee equipment, ensuring it is always in good working condition.
  
• Sales & Marketing Support:Collaborate with the marketing team to promote coffee specials, events, and new products.
  Monitor sales trends and provide feedback on customer preferences to improve offerings.
  

Requirements:

• Proven experience as a Senior / Head Barista, with at least 3 years in a leadership or supervisory role.
• Experience creating new drinks menu.
• In-depth knowledge of coffee brewing techniques and equipment.
• Experience in inventory management and ordering is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279