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A prominent beverage company in Singapore is seeking a Senior Head Barista to oversee beverage preparation, quality control, and team training. The ideal candidate will have at least 3 years of leadership experience, a passion for coffee, and excellent customer service skills. This role involves managing inventory and collaborating with marketing teams to enhance product offerings. Competitive hours and a focus on creating a friendly atmosphere are key to this position.
Working Hours: 9hrs each day based on monthly shift roster (not including meal break)
Off days: 6 days a month (Off days on weekdays)
Key Responsibilities:
Beverage Preparation & Quality Control:
o Ensure consistent quality in every drink served by maintaining and enforcing high
standards of preparation.
o Experiment with and introduce new beverages to keep the menu fresh and exciting.
Team Leadership & Training:
o Lead, mentor, and train the barista team, ensuring they are knowledgeable and
skilled in beverage preparation, customer service, and café operations.
o Conduct regular training sessions on coffee techniques, equipment maintenance,
and customer service.
Customer Service:
o Provide exceptional customer service by engaging with customers, addressing their
needs, and ensuring a welcoming atmosphere.
o Create a friendly and inclusive environment that encourages repeat visits.
Inventory Management & Ordering:
o Manage inventory levels for coffee beans, milk, syrups, and other supplies, ensuring
they are always well-stocked.
o Oversee the maintenance and cleanliness of coffee equipment, ensuring it is always
in good working condition.
Sales & Marketing Support:
o Collaborate with the marketing team to promote coffee specials, events, and new
products.
o Monitor sales trends and provide feedback on customer preferences to improve
offerings
Qualifications:
• Proven experience as a Senior / Head Barista, with at least 3 years in a leadership or
supervisory role.
• has experience creating new drinks menu
• In-depth knowledge of coffee brewing techniques and equipment.
• Passion for coffee and a deep understanding of different coffee beans, roasts, and brewing
methods.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Experience in inventory management and ordering is a plus.
Registration number: R1216462
Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)
Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified.