Head, Air Specialized Vehicle

SMRT Corporation Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading mobility solutions provider in Singapore is seeking a Head of Department for Air Specialized Vehicles (ASV). The ideal candidate will oversee department operations, lead a team of automotive professionals, and ensure high levels of customer satisfaction and safety. Candidates should have a degree in automotive or related fields, along with at least 3 years of relevant experience. Proficiency in Microsoft applications and strong leadership skills are essential.

Qualifications

• Minimum 3 years in relevant automotive experience, airforce related experience will be an advantage.

Responsibilities

• Lead and manage a team of automotive technicians and support staff.
• Ensure a high level of customer satisfaction by overseeing service quality.
• Monitor work progress and make adjustments to maximize productivity.
• Conduct regular inspections and implement corrective actions as needed.
• Ensure compliance with all safety regulations.

Skills

Problem-solving

Communication skills

Project Management

Leadership skills

Technical Proficiency

Education

Diploma or Bachelor's Degree in automotive or related field

Tools

Microsoft Powerpoint

Microsoft Word

Microsoft Excel

Job description

Company description

Leading Mobility Solutions & Services Provider

Strides Mobility is your leading mobility solutions and services provider. With close to 40 years of industry experience, operating and maintaining a wide and diverse fleet, we connect customers, drivers and vehicles to deliver technology-enabled solutions that are safe, reliable, inclusive and sustainable.

Job description

Job Purpose

The purpose of a "Head of Department" (HOD) in Air Specialized Vehicle (ASV) is to oversee and manage all aspects of the deaprtment\'s operations to ensure the efficient and effective servicing of vehicles across the workshops. HOD has a crucial role in maintaining customer satisfactory, safety, and profitability within the company.

Responsibilities

• Lead and manage a team of automotive technicians, service advisors, and support staff. Provide guidance, set performance expectations, and foster a positive and collaborative work environment.
• Ensure a high level of customer satisfaction by overseeing the quality of service, addressing customers\' concerns or complaints, maintaining open lines of communication with customers and meeting contract KPIs.
• Monitor work progress and make adjustments to maximize productivity and efficiency.
• Conduct regular inspections and implement corrective actions as needed.
• Ensure compliance with all safety regulations, including proper handling of hazardous materials and adherence to safety protocols.
• Oversee the maintenance and cleanliness of the service facility to create a safe and professional environment.

Qualifications & Work Experience

• Diploma or Bachelors Degree in automotive or related field is preferred.
• Minimum 3 year in relevant automotive experience, airforce related experience will be an advantage.

Skills

• Proficiency in Microsoft Powerpoint, Word and Excel.
• Problem-solving, Communication skills, Project Management, Leadership skills, Technical Proficiency.
• Strong Knowledge in Automotive Engineering and specialized vehicles