Head, Administration

Nanyang Technological University; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

Nanyang Technological University in Singapore is seeking a School Head of Administration. This role involves leading the development and implementation of strategies, overseeing business operations, and providing integrated administrative services aligned with the School’s goals.

The ideal candidate will have at least 15 years of relevant experience, extensive managerial skills, and a background in higher education. Strong interpersonal and strategic thinking skills are essential for this leadership position.

Qualifications

• At least 15 years of relevant professional experience in administration or operations.
• Experience in a Senior Managerial or Leadership role.
• Strong operational experience and IT savvy are beneficial.

Responsibilities

• Lead the development and implementation of organizational strategies.
• Oversee strategic planning and operational matters.
• Manage the overall financial operations of the school.

Skills

Stakeholder management

Collaboration

Conflict resolution

Strategic thinking

Analytical capabilities

Education

Degree from a recognised university

Job description

As the School Head of Administration, this role leads the development and implementation of organizational strategies, policies, standards, structures, systems and practices to achieve the overall goals of the School. Overseeing business operations, processes, initiatives and resources, the role provides integrated efficient and effective administrative services that are aligned with the School’s strategic goals and the University’s policies and processes. The role provides foremost support to the School Management on strategizing and setting up of new initiatives, such as Capital Campaigns, Continuing Education, Community Engagement and External Relations.

Job Responsibilities

Strategic Planning and Implementation

Work closely with the Chair in charting the strategic directions and roadmaps of the School in alignment with the University’s goals. Work with the central administrative offices and College to align and coordinate workflow processes between functions and departments within NTU. Drive administrative excellence as a potential strategic advantage for the University. Oversee strategic communications at the School.

Organization and Operations Excellence

Accountable for all functional operations and administrative matters of the School, including outreach and communications, specialised technical and technological laboratory support, international relations, research and grant administration, student care, facilities and general administration. Partner with respective functional business partners to address the school’s needs related to human resources, IT, finance and procurement. Oversee and optimise the use of resources and develop systems and processes to support the initiatives of the School with adherence to corporate policies and guidelines. Proactively develop, review and drive improvements in the School’s structure, systems, policies and processes to enhance organisational effectiveness. Analyse statistical data and make recommendations on report and proposal submissions to the Chair. Oversee planning and execution of student exchange programmes and the School’s major events.

Budget Planning and Allocation

Oversee the overall financial operations of the school including financial reporting and analysis, budget planning and monitoring, as well as asset management, for financial effectiveness. Serve as an advisor to the Chair and Associate Chairs to ensure that the overall School’s operations are in accordance with the University’s policies and guidelines.

Job Requirements

Degree from a recognised university with at least 15 years of relevant professional experience, including leadership responsibilities in administration or operations. Extensive relevant work experience, including leadership experience in operations, administration, or a related field. Experience in a Senior Managerial or Leadership role with a track record of effective performance will be advantageous. Experience in higher education or a related environment will be an advantage. Familiarity with technical operations or IT processes relevant to art, design or media environments is beneficial. Strong stakeholder management, collaboration and conflict resolution skills. Strong operational experience, IT savvy and proven managerial experience in strategic and financial budgeting and planning. Demonstrated ability to lead cross‑functional teams and drive operational improvements. Demonstrated strategic thinking and analytical capabilities with initiative, sound judgement and resourcefulness in problem solving. Highly adaptable, self‑motivated and proactive in managing evolving priorities and new challenges. Excellent interpersonal and communication skills to build a sense of community within the school.