HAIR CONSULTANT

K.M.S HAIR GROUP PTE. LTD.; Singapore; Hybrid; SGD 24,000 - 36,000; Full time

Job summary

K.M.S Hair Group PTE. LTD. in Singapore is seeking a Hair Consultant to guide clients through style choices, color options, and treatments based on face shape, hair type, and lifestyle.

The role involves performing services such as washing, massaging, treating, blow-drying, and potentially cutting or coloring, with a focus on scalp and hair health. You will build strong client relationships and promote suitable retail products.

Responsibilities

• Client consultations to understand needs, preferences, and hair history.
• Provide hair services including washing, massaging, applying treatments and blow-drying; may include cutting or coloring.
• Build and maintain strong client relationships, tracking progress and providing follow-up care.
• Sell hair care products and packages to clients, promoting retail items that support hair health at home.

Job description

Client Consultation: Engaging with clients to understand their needs, preferences, and hair history. This includes offering professional advice on styles, colors, and treatments that best suit the client's face shape, hair type, and lifestyle.

Providing Hair Services: A hair consultant performs a wide range of services, including hair washing, massaging, applying treatment products, and blow-drying. They may also be skilled in cutting, coloring, and styling hair, or they may work in a specialized role focusing solely on scalp and hair treatments.

Customer Relationship Management: They build and maintain strong relationships with clients, tracking their treatment progress and providing follow-up care. This helps to ensure client satisfaction and builds a loyal customer base.

Sales and Retail: Hair consultants are often responsible for selling hair care products and packages to clients. They act as a salesperson, using their expertise to persuade clients to purchase retail items that will support their hair health at home.