Guest Services Executive - Holiday Inn Singapore Little India

InterContinental Hotels Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Holiday Inn Hotels & Resorts seeks friendly and energetic individuals for the Front Office position. Responsibilities include managing guest check-ins, handling payments, and ensuring memorable experiences for guests. The role offers a competitive salary, benefits, and global career opportunities.

Benefits

Duty meals

Birthday leave during your birthday month

Monthly LOVE Hour

Extensive medical, dental, and optical coverage

Insurance benefits

F&B discounts at restaurants within IHG Singapore Hotels

Special employee rates at IHG Hotels worldwide

Opportunities for growth and development

Responsibilities

• Manage guest check-in and check-out processes.
• Handle all transactions, including payments.
• Coordinate front office scheduling and assist with briefings.

Job description

At Holiday Inn Hotels & Resorts, our mission is to bring the joy of travel to everyone. When you join our team, you're more than just a job title.

We seek friendly, welcoming, and energetic individuals who strive to make every guest's experience memorable.

Your Day-to-Day Responsibilities:

• Manage guest check-in and check-out processes
• Handle all transactions (cash, cheque, electronic payments)
• Coordinate front office scheduling, inventory management, and assist with daily briefings
• Enroll guests into the IHG Rewards Programme and assist with inquiries
• Address and anticipate guest inquiries
• Create guest profiles in the system
• Perform additional duties as assigned by the Manager

What We Offer

In return for your dedication, we provide a competitive salary and benefits package, including:

• Duty meals
• Birthday leave during your birthday month
• Monthly LOVE Hour
• Extensive medical, dental, and optical coverage
• Insurance benefits
• F&B discounts at restaurants within IHG Singapore Hotels
• Special employee rates at IHG Hotels worldwide
• Opportunities for growth and development

As part of the IHG family, you will have access to global opportunities, with over 6,000 hotels in more than 100 countries. We are committed to supporting your unique career path and helping you grow.

If you're passionate about hospitality, bring your enthusiasm to Holiday Inn and IHG. Learn more and apply today at careers.ihg.com.

Don't meet every single requirement? We encourage you to apply anyway — your potential matters more than a checklist.