Guest Services Executive

CHYAU FWU WINE & SPIRITS PTE LTD; Singapore; On-site; SGD 28,000 - 45,000; Full time

Benefits offered by this job

Monthly service charge

Medical and dental benefits

Yearly work anniversary incentives

Job summary

ATLAS Bar Singapore is seeking a Host superstar to join our luxury, high-touch hospitality team. You will greet guests, seat them, and deliver exceptional service in a refined environment, building memorable guest experiences.

Experience with top-tier guest service and electronic reservations (Seven Rooms) is preferred, but genuine service passion and commitment to guest satisfaction are valued. This full-time role offers growth through advancement and a dynamic, fast-paced setting.

Responsibilities

• Coordinate the welcome desk and ensure all guests that enter ATLAS are greeted and seated.
• Facilitates all guest needs and expectations in ATLAS by providing exceptional service.
• Provide service that reflects the high standards of ATLAS and exceed all guest expectations.
• Ensure the effective inter-departmental communications are conducted in a professional manner.
• Ensure that all standard procedures, rules, regulations and sequence of service are implemented.

Job description

About ATLAS Bar Singapore:

Nestled in the heart of Singapore, ATLAS is a forerunner in the region’s cocktail culture, celebrated for its Art Deco setting and world-class hospitality. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:

We are on the hunt for our next Host superstar. We want a dynamic hospitality service professional! Come on board and take your passion for creating memorable guest experiences to the next level in our high-touch, refined environment.

As a valued member of our staff, you'll develop and gain invaluable guest relation experience, as well as being exposed to F&B knowledge while working alongside industry experts. Take the satisfaction of your contribution to the overall success of our drinking and dining experience.Our commitment to growth extends to our employees, and if you have a genuine passion for all things drinks and food, ATLAS is the ideal place for you to thrive.

Ideally you will have had exposure in top-tier guest experience, electronic reservations systems (such as Seven Rooms) within a European drinking and dining establishment. However, a genuine desire to provide sincere, committed service leading to return guest satisfaction is considered a greater requirement for the role.

This is a full-time position, 5 shifts per week, ready for someone who wants to make an impact and create a career in the hospitality industry. On offer is the ability to be promoted through our ranks, for someone showing skill and determination.

Duties and Responsibilities:

• Coordinate the welcome desk and ensure all guests that enter ATLAS are greeted and seated.
• Facilitates all guest needs and expectations in ATLAS by providing exceptional service.
• Provide service that reflects the high standards of ATLAS and exceed all guest expectations.
• Ensure the effective inter-departmental communications are conducted in a professional manner.
• Ensure that all standard procedures, rules, regulations and sequence of service are implemented.

Do you thrive in a fast-paced environment?

At ATLAS, we embrace the excitement and energy of a fast-paced environment. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself and grow as a professional.

Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.

Are there other benefits?

Join our team and enjoy fantastic benefits, including:

Monthly Service Charge:As a member of our team, you'll have the opportunity to earn a monthly service charge. Your dedication and outstanding service will definitely be rewarded.

Medical and Dental Benefits:We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.

Yearly Work Anniversary Incentives:We value our Employees and believe in recognizing their hard work. In addition to competitive wages, we offer an annual work anniversary incentive to celebrate your work anniversary with us.