Guest Services Ambassador (Jewel / Full Time) #8505

Persolkelly; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the Aviation Industry seeks vibrant individuals for the role of Ticketing Officer. Key responsibilities include customer service, ticket sales, and facilitating guided tours. Applicants should have a minimum GCE 'O' level and hospitality experience, and be flexible to work on shifts.

Benefits

Allowances and benefits included

Qualifications

• Minimum GCE ‘O’ level with 1-2 years of hospitality experience.
• Retail or customer service experience preferred.
• Able to work shifts including weekends and public holidays.

Responsibilities

• Attend to all walk-in ticketing, retail and lounge sales.
• Provide excellent customer service and assist guests.
• Perform end-to-end ticketing sales and cashiering duties.

Skills

Customer Service

Retail Sales

Fast-Paced Environment

Education

GCE ‘O’ Level

Job description

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their team!

Job Description:

• Attend to all walk-in ticketing, retail and lounge sales and guest enquiries

• Provide excellent customer service to guests

• Perform end-to-end ticketing sales and cashiering duties

• Actively promote and upsell ticketing packages, promotions and sales at the main admission area

• Assist in the exhibition galleries and safeguard studio artifacts

• Facilitate guided tours for various group of people

• Perform price tagging, regular stock takes and stock replenishment of merchandise

• Maintain cleanliness of work area and facilities

• Ensure proper records of facility usage and that corresponding charges are updated in the system and maintained accurately

• Assist guests/visitors with their needs, requests and complaints

• Prepare and serve the food and beverage including alcohol drinks to guests

• Other duties as assigned

Job Requirements:

• Minimum GCE ‘O’ level with 1-2 years of hospitality experience

• Candidates with retail or customer service experience will be highly preferred

• Able to work in a fast-paced and challenging environment

• Able to work on shifts including weekends and Public Holidays

Working Hours:

• Work Days: 2 days off 2 days (rotating shifts)

• Work Hours: 5.30am - 530pm, 6.00am - 6.00pm, 9.00am – 9.00pm, 9.30am – 9.30pm, 10.00am – 10.00pm, 10.30am – 10.30pm

Other Info:

• Allowances and benefits included

We regret that only shortlisted candidates will be contacted.

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EA License No: 90C3494

EA Personnel No: R1103939

EA Personnel Name: Ng Hui Jun