Guest Service Officers

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is looking for passionate Guest Service Officers to enhance the guest experience. The role involves various Front Desk and Concierge duties, with an emphasis on providing exceptional service and recommendations. Candidates should be energetic, proactive, and possess good communication skills. This position does not require prior work experience, making it ideal for those looking to start a career in hospitality.

Benefits

Meals on duty

Pension plan

Life insurance

Magic treats

Birthday celebrations

Staff social events

Qualifications

• No work experience required.
• Energetic, proactive and service-oriented personality.
• Good interpersonal and communication skills.

Responsibilities

• Perform all Front Desk duties including check-in, check-out, and guest profile maintenance.
• Assist with local recommendations, transportation requests and provide luggage assistance.
• Manage phone inquiries and wake-up call requests.

Skills

Good interpersonal skills

Service-oriented

Energetic

Proactive

Communication skills

Job description

ARE YOU PASSIONATE ABOUT HOSPITALITY AND DELIVERING MAGIC GUEST SERVICE?

This is something that all employees at Park Regis by Prince Singapore have in common. It is their dedication to creating a home away from home atmosphere that keeps our guests coming back to stay.

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

All of our employees are asked to master the art of versatility and inject some energy whilst completing a variety of duties.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!

WE EVOLVE – YOU EVOLVE – WE GROW TOGETHER

Guest Service Officers

Reporting to Front Office Manager, the incumbent will be responsible to:

• Perform all Front Desk related duties including but not limited to check-in, check-out, guest profile maintenance and room allocation, etc.
• Perform all Concierge related duties including but not limited to making insightful local recommendations and bookings, assisting with transportation requests and providing luggage assistance, etc.
• Perform all Telephone related duties including but not limited to answering phone enquiries including management of wake-up calls, internal job requests, etc.

Requirements:

• No work experience required
• Energetic, proactive and service-oriented
• Good interpersonal and communication skills

Interested candidates should forward your resume and cover letter to [e-mail]