Guest Service Officer (Part-Time) - River Wonders

Mandai Wildlife Group; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

Mandai Wildlife Group is seeking a Guest Service Officer to assist with daily operations at the park. The role involves ensuring an excellent guest experience through effective communication and support in various interactions. Ideal candidates should possess a positive attitude and customer service experience, working part-time in a vibrant wildlife reserve environment.

Qualifications

• Pleasant, confident, energetic and outgoing personality.
• Independent and responsible team player.
• Able to work on weekends and Public Holidays.

Responsibilities

• Assist in day-to-day operations of the park.
• Provide administrative support to the department.
• Manage guest interactions and resolve feedback.

Skills

Customer service

Communication

Education

GCE 'N/O' Level

Job description

2 days ago Be among the first 25 applicants

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties And Responsibilities

• Assist in the day-to-day operations of the park, including queue and crowd management, and ensuring park cleanliness.
• Provide administrative support to the department.
• Ensure delivery of excellent guest experience.
• Manage guest interactions, which include greeting, answering queries and assisting in other guest-related situations.
• Resolve feedback, issues and concerns raised by guests.
• Assist in wildlife management efforts.
• Other relevant duties as assigned.
  
  

Requirements

Job Requirements:

• Minimum GCE ‘N/O’ Level and above.
• Pleasant, confident, energetic and outgoing personality.
• Independent and responsible team player.
• Candidates with customer service experience will have an advantage.
• Able to work on weekends and Public Holidays.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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