Guest Service Agent - Mall Concierge

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Guest Service Agent for the Mall Concierge at Marina Bay Sands. The successful candidate will provide exceptional shopping experiences, assist guests, and engage in marketing tasks. This full-time role welcomes individuals seeking career growth in the hospitality sector, with training provided for all responsibilities.

Qualifications

• No formal education required.
• Willing to work various shifts and public holidays.
• Great personality and attitude in customer service.

Responsibilities

• Deliver wonderful shopping experiences to shoppers and guests.
• Attend to inquiries and feedback.
• Perform Mall Marketing redemptions and other assigned duties.

Skills

Customer Service

MS Office

Communication

Job description

Guest Service Agent - Mall Concierge page is loaded

Guest Service Agent - Mall Concierge

Apply locations Marina Bay Sands, Singapore time type Full time posted on Posted Today job requisition id JR10000029

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands
• Attend to shoppers’ enquiries and feedback for customer experience improvement.
• Perform Mall Marketing redemptions and any other duties assigned.
• Attend to Luxury Shoppers (VIP Service training will be provided)
• Enjoy fun and be a proud ambassador of The Shoppes at Marina Bay Sands

Job Requirements

Education & Certification
• No formal education required

Experience
• No experience required as training will be provided.

Other Prerequisites
• Have basic knowledge of MS Office (Word and Excel).
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays
• Great personality with excellent customer service attitude
• Seeking good career prospects in Hospitality field
• Keen to work in an exciting and learning environment

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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