Guest Relations Executive (Hotel) (Up $3k, Central) Front Office, Entry welcome

Perm position
Nearest MRT: Telok Ayer (within 5 mins walk)

5 days’ across mon – sun, 44 hours/ wk.

Rotating across: 7.00am - 4.30pm, 1.00pm - 10.30pm, 10.30pm - 7.00am

Up $3000 + VB + night shift allowance + flexi benefits! Entry level at $2500 range*

Duties

1. Answer phones calls professionally
2. Register guests, issue room keys, provide information on hotel services and room location.
3. Work closely with the Duty Managers (DM)/Guest Relations Executive (GRE) to ensure daily operations in Front Office are run smoothly.
4. Respond appropriately to guest complaints and do service recovery
5. May routinely book guest reservations, process cancellations, revisions, and information updates on changes.
6. Perform other duties as assigned

Requirements:

1. Preferably those with front office experience / front facing roles in customer oriented industry
2. Good command of spoken English
3. Comfortable with rotating shift and working on weekends/ PHs.

Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click Apply Now

Alicia Lim Si Le

R2197748

EA License No: 13C6342

Only shortlisted candidates will be contacted. Thank you