Guest Relations Executive

We are looking for outgoing and dynamic individual to join us as a Guest Relations Executive!

Responsibilities:

• Work closely with the managers in front desk operations management

• Answer calls, note down booking reservations and update accordingly

• Coordinate private events for large group reservations

• Ensure prompt and polite service in greeting guests entering and leaving the restaurant

• Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

• Perform appropriate cashier activities as and when required

Requirements:

• Proficient in spoken and written English

• Able to work shifts, weekends and Public Holidays

• Possess a positive attitude and passion for providing excellent customer service

• Good communication skills

• Ability to work in a fast-paced environment

What We Provide:

• Medical & dental benefits

• OT pay for all non-Managerial employees

• Meals are provided

• Competitive remuneration & career advancement opportunities

Please click on 'Apply Now' to send your resume in!

We regret that only shortlisted candidates will be contacted.