GUEST RELATION EXECUTIVE

KAI RESIDENCES PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A local confinement centre in Singapore is looking for a Guest Relations Executive to ensure excellent communication and customer service. The ideal candidate should possess good interpersonal skills, a positive attitude, and preferably a diploma in Hospitality or Tourism Management. Responsibilities include engaging with guests, supporting team operations, and adapting to changes in a dynamic environment. The role offers training, medical insurance, and a five-day work week.

Benefits

Group Medical Insurance

Training and Development

5 days work week

Qualifications

• Customer Relations experience is an added advantage.
• Well-groomed appearance and friendly personality are required.
• Experience as Airline Crew or in hotel/hospitality/travel industry is welcomed.

Responsibilities

• Engage in personal conversation with guests professionally.
• Supportively adapt to changes in a dynamic environment.
• Organize and prioritize work efficiently.

Skills

Good communication skills in English or Mandarin

Interpersonal skills

Ability to work in a team

Positive mindset

Ability to speak third language(s)

Education

Diploma in Hospitality or Tourism Management

Job description

We are an confinement centre near the vicinity of Newton MRT/Downtown Line and we are seeking a Guest Relations Executive to join us.

Responsibilities

• Good written & communication skills in English or Mandarin or both.
• Ability to speak third language(s) is an advantage
• Works cohesively and respectfully within the department
• Possesses good interpersonal skills and attentiveness to details
• Works well with a team and supports proactively
• Prioritizes and organizes work efficiently
• Self-motivates and with a positive "Can Do" mindset
• Acts with integrity and high professionalism
• Embraces and adapts supportively to changes
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Performs any other duties and responsibilities as and when assigned by Management.

Qualifications and Experience

• Customer Relations experience is an added advantage.
• Possess a well-groomed appearance and friendly personality.
• Ex- Airline Crew are welcome to apply.
• Previous working experience in hotel, hospitality or travel industry are also welcome to apply.
• Diploma in Hospitality or Tourism Management preferred Experience.

Compensation & Benefits Program

• 5 days work week
• Group Medical Insurance
• Training and Development

You may apply with your detailed resume, qualifications and working experience, stating notice period and contact number via email to [e-mail].