Guest-Focused Assistant Restaurant Manager

FISH & CO. RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

FISH & CO. RESTAURANTS PTE. LTD. is seeking a Restaurant Supervisor to manage floor operations and ensure consistently excellent guest experiences. You will lead the service team, upsell specialties, and work with kitchen staff to drive sales.

Responsibilities include inventory and stock control, order placement, cleanliness inspections, staff training, and ensuring adherence to company policies. Strong communication and MS Office proficiency are required.

Qualifications

• Min. 2 years of relevant working experience in related field.
• Management or supervisory experience will be an added advantage.
• Ability to thrive in fast-paced and highly energized working environment.
• Mature and decisive with good business acumen.
• Resourceful with excellent management and interpersonal skills.
• Proficient in MS Office Applications.

Responsibilities

• Manage floor operations to deliver excellent guest experience.
• Recommends and suggests specialties to guest, up sells whenever possible.
• Train and work together with service and kitchen team to build sales.
• Responsible for all ordering, inventory, stationary, stocks for daily use in outlet and manage stock levels and wastage.
• Inspects table and glassware for cleanliness and damages.
• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies.
• Present bill upon request and processes payment.
• Train staff in the outlet as and when necessary.
• Ensure that service team adheres and comply with company’s policies and procedures.
• Handle customer complaints and feedback.
• Ensuring that the handover, closing and opening procedures are completed in each shift.
• Maintain a sound knowledge of the menu and presentation standards for food and drinks.
• Support cluster managers in optimising labour usage.
• Perform any others duties as directed by the Restaurant In-Charge and Operations Manager.

Skills

Guest experience

Upselling

Staff training

Inventory management

Stock control

Interpersonal skills

Tools

MS Office

Job description

FISH & CO. RESTAURANTS PTE. LTD. is seeking a Restaurant Supervisor to manage floor operations and ensure consistently excellent guest experiences. You will lead the service team, upsell specialties, and work with kitchen staff to drive sales.

Responsibilities include inventory and stock control, order placement, cleanliness inspections, staff training, and ensuring adherence to company policies. Strong communication and MS Office proficiency are required.