Guest Experience Specialist, F&B Fine Dining (Steak & Seafood Grill)

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Welcome the guests at the entrance and lead them to their table

• Ability to create and articulate the menu to the guests

• Host and engage the guests while serving food and beverages

• Assist with the decanting of the wine and provide wine services

• Process the food orders and operate a cash register; replenish stocks, polish cutlery and complete other assigned tasks

• Interact with guests; provide a warm and memorable guest experience, ensure all guests receive prompt and excellent standards of service

Requirements

• GCE O Level or equivalent

• Min 1 year experience as a Service Crew in a fine dining environment

• Good interpersonal and communication skills with a cheerful personality

• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts