Guest Experience & Restaurant Operations Manager

HIRA GLOBAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Ensure proper compliance with restaurant hygiene regulations
• Interact with diners and build positive rapport with different types of people