Guest Experience Maestro

FLOURISH OC I PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Flourish OC I PTE. LTD. is seeking a Guest Experience Expert to ensure memorable stays for guests at our Autograph Collection hotel.

You will take initiative to deliver services that guide guests throughout their visit, including handling requests, processing operations, and sharing local highlights. As a member of Marriott's Autograph Collection, you will uphold professional appearance, confidentiality, and brand standards in a fast-paced hotel environment, ensuring guests feel valued and cared

Qualifications

• High school diploma or GED required.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Guide guests through their stay and assist with check-in/check-out.
• Process operational needs and guest requests.
• Complete reports and share highlights of the local area.

Education

High school diploma or GED equivalent

Job description

Flourish OC I PTE. LTD. is seeking a Guest Experience Expert to ensure memorable stays for guests at our Autograph Collection hotel.

You will take initiative to deliver services that guide guests throughout their visit, including handling requests, processing operations, and sharing local highlights. As a member of Marriott's Autograph Collection, you will uphold professional appearance, confidentiality, and brand standards in a fast-paced hotel environment, ensuring guests feel valued and cared