Guest Experience Executive

LVL Music Academy Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading music academy in Singapore is looking for a Full-time Guest Experience Executive. This role involves engaging customers warmly, helping them select instruments, and performing general admin tasks. The ideal candidate should be outgoing and confident, with at least one year of relevant experience. Benefits include sales bonuses, music lessons, and discounts on instruments. Apply with a resume and a short video introduction.

Benefits

Sales bonus up to $1,000

Employee discounts on instruments

Complimentary music lessons

Hospital and surgery insurance

Friendly team in a music-focused space

Training in instruments and sales

Opportunity for career growth

Qualifications

• 1 year of relevant work experience required for this role.
• Ability to work on weekends is a must.
• Comfortable using a computer and handling simple admin duties.

Responsibilities

• Greet and engage walk-in customers with warmth and confidence.
• Guide beginners and parents through choosing the right violin or cello.
• Handle customer follow-ups via WhatsApp and email.
• Assist with general admin tasks such as data entry and inventory.

Skills

Fluent, confident English

Outgoing personality

Initiative and problem-solving

Customer service experience

Job description

LVL Music Academy Pte Ltd is hiring a Full time Guest Experience Executive role in Bukit Timah, Singapore. Apply now to be part of our team.

LVL Music Academy Pte Ltd is hiring a Full time Guest Experience Executive role in Bukit Timah, Singapore. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,500 - $3,000 per month
• This role is an urgent hire

Guest Experience Executive – Boutique Music Shop (Bukit Timah)

LVL Music Academy | Full-Time | 5-day work week, 2 weekdays off

Do you love talking to people and making them feel welcome? Are you the type who lights up a room, speaks confidently, and enjoys helping others find something they love?

We’re not looking for a typical retail assistant. We’re looking for someone outgoing, polished, and friendly — someone who can guide walk-in customers through the beautiful world of violins and cellos.

This role is for someone who enjoys conversations — not sitting behind a counter.

Your Role:

• Greet and engage walk-in customers with warmth and confidence

• Guide beginners and parents through choosing the right violin or cello (we’ll train you!)

• Explain the differences between instrument models and price points

• Coordinate with teachers for live sound demos

• Handle customer follow-ups via WhatsApp and email

• Keep the shop elegant, clean, and welcoming

• Assist with lesson scheduling, teacher coordination, and class bookings

• Help with general admin tasks such as data entry, inventory, printing, and customer records

• Occasionally assist with music events or trial lessons

You’re Perfect If You:

• Speak fluent, confident English

• Are cheerful, presentable, and love making conversations

• Have a warm, people-first personality — you’re not shy or quiet

• Take initiative and solve problems without waiting for instructions

• Are comfortable using a computer and can handle simple admin duties

• Bonus: You've worked in hospitality, boutique retail, front desk, enrichment centres, or airline industry

• Ability to work on weekends is a must

Ideal Backgrounds:

• Hospitality & Tourism

• Performing Arts / Communications

• Business Admin / Event Management

• Customer Experience / Boutique Retail

Benefits:

• Sales Bonus on top of fixed salary capped at $1,000

• Employee discounts on music instruments and accessories

• Complimentary music lessons

• Hospital and Surgery Insurance

• Friendly team environment in a music-focused space

• Training in music instruments and sales approach

• Opportunity to work closely with musicians and educators

• Career growth opportunities within our academy and shop

To Apply:

Send us your Resume + a short 1-minute video introducing yourself and telling us why you’d love this role. Be yourself — friendly, confident, and warm. That’s who we want to meet.

***Candidates without a video will not be considered***

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