Growth-Driven Travel Marketing & Operations Manager

Trip.Com Travel Singapore Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Trip.com Group in Singapore seeks a Business Marketing Manager to oversee the Attractions and Tours segment, driving traffic and revenue, and ensuring seamless tour and ticketing operations in the local market. You will work with cross-functional teams and suppliers to optimize performance and customer satisfaction.

Key tasks include market analysis for product selection, content localization, and promotional activities across PPC, SEO, and social media, with a strong focus on data-driven

Qualifications

• Bachelor's degree required in one of the specified fields.
• Minimum 5 years of operations management experience, preferably in travel, tourism, or e-commerce.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in operational management software and tools.
• Ability to manage multiple priorities under pressure.
• Strong analytical and problem-solving skills.

Responsibilities

• Traffic & Revenue Optimization: Optimize site resources to monitor performance, driving traffic and revenue growth.
• Product Selection: Analyze market trends to select key products resonating with the local audience.
• Content Localization: Ensure clear, accurate, and appealing product descriptions in the local language.
• Channel Promotion: Collaborate with internal teams to promote products via PPC, SEO, and social media.
• Performance Tracking: Regularly analyze and track data to uncover insights and adjust strategies.
• Data Analysis: Collect, analyze, and report data to predict trends and inform decision-making.
• Operations Support: Coordinate with local and HQ teams to ensure seamless operations, optimize resources, and align local efforts with broader company objectives.
• Reporting & Analysis: Prepare and present reports on performance and KPIs, communicating actionable insights effectively.

Skills

Communication

Negotiation

Interpersonal skills

Analytical thinking

Problem solving

Operational management software

Multi-tasking

Education

Bachelor's degree in Business Admin / Marketing / Tourism / Analytics

Tools

Operational management software

Job description

Trip.com Group in Singapore seeks a Business Marketing Manager to oversee the Attractions and Tours segment, driving traffic and revenue, and ensuring seamless tour and ticketing operations in the local market. You will work with cross-functional teams and suppliers to optimize performance and customer satisfaction.

Key tasks include market analysis for product selection, content localization, and promotional activities across PPC, SEO, and social media, with a strong focus on data-driven