Group Account Director

SINGAPORE MEETSOCIAL PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A local social media agency in Singapore is seeking a professional to maintain client relationships and oversee key client projects. The role involves training teams and ensuring that client work aligns with HQ standards while being relevant to local markets. Ideal candidates must be able to drive conversions and manage project execution efficiently.

Responsibilities

• Maintain client relationships, identify deeper client needs, effectively drive conversions, and increase gross profit.
• Allocate resources effectively; oversee key client projects including execution, quality assurance, and final delivery.
• Assign tasks within the project team reasonably; assist in resolving issues and conflicts during cross-departmental collaboration.
• Maintain strong client relationships and uphold the company’s and industry’s brand reputation.
• Curate and contextualize case studies, playbooks, and benchmarks for international teams.
• Lead training sessions to train local teams on HQ best practices, platforms and case studies.
• Train HQ teams on creating case studies that can be used for international markets and to receive and score case studies from teams.
• Strategically collaborate with internal experts to surface best practices and past learnings that can strengthen client conversations and pitches.
• Leverage knowledge to ensure client work in SEA reflects HQ standards while remaining relevant to local markets.

Job description

Key Responsibilities

• Maintain client relationships, identify deeper client needs, effectively drive conversions, and increase gross profit.
• Allocate resources effectively; oversee key client projects including execution, quality assurance, and final delivery.
• Assign tasks within the project team reasonably; assist in resolving issues and conflicts during cross-departmental collaboration.
• Maintain strong client relationships and uphold the company’s and industry’s brand reputation.

Resource Enablement

1. Curate and contextualize case studies, playbooks, and benchmarks for international teams.
2. Lead training sessions to train local teams on HQ best practices, platforms and case studies.
3. Train HQ teams on creating case studies that can be used for international markets and to receive and score case studies from teams.

Strategic Mentorship

1. Strategically collaborate with internal experts to surface best practices and past learnings that can strengthen client conversations and pitches.
2. Leverage knowledge to ensure client work in SEA reflects HQ standards while remaining relevant to local markets