Graduation Operation Executive

Serangoon Broadway Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to manage graduation ceremonies and provide exceptional customer service. In this role, you will oversee the planning and execution of graduation events, manage the registration counter, and ensure all correspondence is handled with care. This position offers a unique opportunity to engage with guests and contribute to memorable experiences. If you have a passion for customer service and enjoy working in a dynamic environment, this is the perfect opportunity for you.

Benefits

2 Meals Provided

Qualifications

• Experience in customer service preferred, training will be provided.
• Responsible and detail-oriented with good interpersonal skills.

Responsibilities

• Oversee, plan, and execute the graduation ceremony.
• Manage registration counter and ensure exceptional customer service.

Skills

Customer Service

Attention to Detail

Interpersonal Communication

Education

Diploma

Degree

Job description

Responsibilities

• Graduation Ceremony Management: to oversee, plan and execute the graduation ceremony

• Management of Graduation Registration Counter - issuance of admission cards, guest tickets and collection of payment etc, daily settlement.

• Preparation of items required for graduation ceremony usage

• Status monitoring of graduation gown collection / return

• Ensure that all incoming correspondence including emails and phone calls are answered and met with exceptional level of customer service

• Deliver exceptional customer service with passion

Requirements

• Experience in customer service preferred. Training will be provided

• Responsible and have an eye for details

• At least Diploma/Degree level

• Outgoing disposition, with good attitude and commitment

• Good interpersonal communication skills, effective at all levels

• Working Hours: 10am to 8pm, Tuesday to Sunday (5 days only)

• 2 meals are provided

We regret that only shortlisted candidates will be notified. All resumes will be kept strictly confidential.